2024 Mercedes-Benz Eqe: problems, recalls and reliability
2 recalls and 19 owner complaints on record; most reports concern forward collision avoidance.
Data updated weekly · 3 new complaints in the last 90 days · latest recall Jun 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 19 owner complaints filed with NHTSA for this exact model year.
“Experienced sudden, unforeseeable and uncontrolled runaway acceleration resulting in significant property damage and damage to the vehicle. Vehicle accelerated on its own uncontrollably up an inclined concrete driveway into and through the wall of a garage attached to a single-family detached dwelling unit. No bodily injuries were apparent.”Owner report · Unknown Or Other,Forward Collision Avoidance · Jul 2026
“The contact owns a 2024 Mercedes-Benz EQE 350+. The contact stated that while her husband was driving at 75 MPH, the panoramic sunroof suddenly shattered without warning, producing a loud booming sound. The contact's husband pulled over and inspected the vehicle before driving back to the residence. There were no other vehicles or objects nearby to cause external impact. The vehicle was taken to a dealer, where a repair estimate was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.”Owner report · Visibility · Jul 2026
“While driving at freeway speed, the panoramic sunroof on my 2024 Mercedes-Benz EQE 350 suddenly shattered without any impact, debris, or warning. Glass fell into the vehicle. This was a serious safety hazard. Mercedes-Benz denied warranty coverage. An independent insurance adjuster inspected the vehicle and determined the cause was defective glass, not external damage. This appears to be a manufacturing defect involving spontaneous sunroof shattering.”Owner report · Unknown Or Other · Dec 2025
Show 7 more owner reports
“The panoramic sunroof on the vehicle just expoded and shatter for no apparent reason, sending pieces of glass on the sunroof sun screen. Sounded like a shotgun blast when this occured. It occured on 10/23/25 at 2:00 in the afternoon while driving on a side street in my neighboorhood. Vehicle taken to dealership on 10/24/25 for repair, dealer would not acknowledge a failure with the sunroof glass, but could not find what caused the damaged and blamed in on a rock. This glass was not damaged and literally exploded when the incident occured and no other vehicles were near by.”Owner report · Unknown Or Other · Oct 2025
“The car made a sudden and very hard brake in the middle of the street at around 40 - 50 miles per hour, on a empty road.”Owner report · Service Brakes,Forward Collision Avoidance · Sep 2025
“I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared “speed severely restricted “ I tapped the gas pedal and no response within a millisecond the car accelerated in reverse at a high speed hitting the pole in front of the Supercharger resulting in damage to the backend of the eqe”Owner report · Electrical System,Unknown Or Other,Service Brakes · Jul 2025
“Twice, the car has autonomously braked when there was no threat to the car. The first time we were subsequently rear ended, though fortunately at low speed. There was cosmetic damage to the bumpers of both cars and the occupants were shaken up, but not injured. The second time the were driving at about 35mph when the car slammed on the brakes. Fortunately the following vehicle was not close and there was no collision. The occupants were again shaken up, but not injured. The "braking assistance" can be disabled, but only for the current trip. It is automatically reenabled the next time the car is started.”Owner report · Forward Collision Avoidance · Jul 2025
“While driving at freeway speed under clear weather conditions with no traffic or debris, the panoramic glass roof on my 2024 Mercedes-Benz AMG EQE SUV suddenly shattered without warning. There was no impact or external cause. The glass appeared to explode from the inside out and fell into the vehicle, creating a serious safety hazard. The dealer denied warranty coverage and stated it was not a manufacturing issue, requiring me to file the repair through my own insurance.”Owner report · Unknown Or Other · May 2025
“During normal driving, Pirelli tires have bubbles, resulting in air leakage. Tires will eventually run flat. Pirelli tires installed on new vehicle cannot support the weight of the vehicle.”Owner report · Wheels · Jul 2024
“Upon pulling into a parking spot and foot on brake as car is proceeding to park the vehicle accelerated on its own causing driver to force staring while out of parking spot to prevent major damages”Owner report · Power Train,Electrical System · Jul 2024
When filing, owners marked a crash in 5 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
How other years compare
Check your exact Eqe by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
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Is the 2024 Mercedes-Benz Eqe reliable?
NHTSA has 19 owner complaints and 2 recall campaigns on record for the 2024 Mercedes-Benz Eqe. The most complained-about area is forward collision avoidance.
Does the 2024 Mercedes-Benz Eqe have open recalls?
2 recall campaigns have been issued, the latest concerning electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.