2023 Mercedes-Benz Eqe: problems, recalls and reliability
2 recalls and 39 owner complaints on record; the weakest area is electrical system (24% of complaints).
Data updated weekly · 2 new complaints in the last 90 days · latest recall Jun 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 39 owner complaints filed with NHTSA for this exact model year.
“As i was driving on the interstate, i heard a gunshot-like explosion and the sunroof glass broke. Glass shards fell into the car. I had to slow down to 30 mph and exit the interstate. There was no obvious road debris or cars around me at the time of the incident. I drove the car to the dealership where it is for repair”Owner report · Structure · Jun 2026
“While driving down the highway late at night, with no other cars around, the panoramic sunroof exploded, throwing shattered glass everywhere. The window was not hit by an object and had no previous damage. Shattered flying glass while moving at highway speeds caused a momentary loss of control.”Owner report · Unknown Or Other · Apr 2026
“The vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. The vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. The technicians have indicated that they have not been able to properly repair the problem. The vehicle continues to have unresolved defects affecting its normal operation and reliability. The vehicle has been at the dealer again from 3/26/2026 to present.”Owner report · Electrical System · Oct 2025
Show 7 more owner reports
“It happen 4 times during normal driving on local roads on nice weather and no car infront . My car just stop violently and make a lound noise as if it hit something .It happen very quick and became normal as if nothing wrong .Reported and brought car to dealer after a week there not found any defects.The 5th times happen when car pull out from driveway with no car around. I belived this a saferty hazard because if it happen during driving on hiway i could get hit from behide for sudden stop.”Owner report · Service Brakes,Forward Collision Avoidance · Jun 2025
“When I turned on the car this morning, the instrument cluster screen was black and would not activate. Because of this, there was no way to determine speed or to utilize driver assistance functions. This created significantly unsafe condition because I had no gauges or dials to assist. I turned the car off multiple times and attempted to reset it and the instrument cluster screen was still black and nonresponsive. This appears to be a known issue from searching the Webb for Mercedes electric vehicles.”Owner report · Electrical System,Vehicle Speed Control · Jan 2025
“The contact owns a 2023 Mercedes-Benz EQE500. The contact stated that while driving approximately 45 MPH, the vehicle lost propulsion and stalled. Moments later, the contact was able to restart the vehicle and continued driving. The next day the vehicle was driven to the local dealer who determined that the failure was related to NHTSA Campaign Number: 24V372000 (Electrical System); but the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,500.”Owner report · Electrical System · Jun 2024
“The contact owns a 2023 Mercedes-Benz EQE350. The contact received notification of NHTSA Campaign Number: 24V372000 (Electrical System). The contact stated that on two occasions while driving at various speeds, the vehicle stalled. The contact stated that an unknown warning message appeared. The vehicle was restarted after the first failure. The contact stated that on the second occasion when the vehicle stalled, the vehicle was towed to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 5,700 unknown.”Owner report · Electrical System · Apr 2024
“Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.”Owner report · Power Train,Electrical System · Mar 2024
“The contact owns a 2023 Mercedes- Benz EQE 500 equipped with Pirelli Tires, Tire Line: P-Zero All Season, Tire Size: 255/40/R20, and DOT Number: 1931H811J. The contact stated while driving at an undisclosed speed over a bump, the tires had either experienced a blow out or blisters. The contact stated that the failure had occurred on all four original tires and had recurred on several of the same replacement tires. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The vehicle failure mileage was approximately 5,000. The tires failure mileage was approximately 5,000.”Owner report · Tires · Mar 2024
“The contact owns a 2023 Mercedes-Benz EQE 350. Then the contact stated that after starting the vehicle, he became aware that the travel range had declined. The failure became a regular occurrence until the travel range had declined by approximately 40%. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the battery charging capacity could be expected to decline by up to 40% during the winter months. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 700.”Owner report · Electrical System · Jan 2024
When filing, owners marked a crash in 6 of these complaints and injuries in 4 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.
Remedy: Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
How other years compare
Check your exact Eqe by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
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Is the 2023 Mercedes-Benz Eqe reliable?
NHTSA has 39 owner complaints and 2 recall campaigns on record for the 2023 Mercedes-Benz Eqe. The most complained-about area is electrical system (24% of complaints).
Does the 2023 Mercedes-Benz Eqe have open recalls?
2 recall campaigns have been issued, the latest concerning wheels:rim. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.