2025 Mazda CX-5: problems, recalls and reliability
0 recalls and 25 owner complaints on record; most reports concern service brakes.
Data updated weekly · 4 new complaints in the last 90 days
0
recalls
25
owner complaints
0
fire reports
-
typical failure mileage, mi
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
Among the quietest CX-5 years (#11 of 13 by complaints, age-adjusted)5-star NHTSA overall safety ratingNo fire reportsNo recall campaigns
Common problems
Computed from 25 owner complaints filed with NHTSA for this exact model year.
Limited data: only 25 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Service Brakes (brakes)8 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)6 complaints
Electrical System (battery, wiring, electronics)5 complaints
Vehicle Speed Control (unintended acceleration, cruise control)5 complaints
Engine (engine mechanics)5 complaints
Unknown Or Other5 complaints
“This vehicle was purchased two months ago. In that time the windshield has sustained multiple significant chips on multiple occasions during routine highway commuting. Some of these are in the line of sight of the driver, causing distractions or visibility issues. Prior to purchasing this vehicle I owned a 2012 Toyota Corolla, which traveled the same route every day and did not receive any significant windshield chips over a period of years. It seems that the windshield of the Mazda is particularly fragile and/or brittle compared to other windshields and suffers chips and cracks too easily.”Owner report · Visibility/Wiper · May 2026
“I purchased this vehicle new in June 2025. About a month after the dealer service inspection, the vehicle suddenly would not start at all. The key fob sometimes cannot unlock the door, and I have to use the backup key to open it. After entering the vehicle, the engine will not start. I previously brought the car to the dealer for inspection, but they said no issue was found. Now the problem has happened again and the vehicle cannot start. This is a serious reliability and safety concern for a new vehicle.”Owner report · Electrical System,Engine · Mar 2026
“At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.”Owner report · Service Brakes,Fuel/Propulsion System · Nov 2025
Show 4 more owner reports
“While accelerating from a light that had just turned green, after passing through an intersection the vehicle seized up and came to a complete stop. There were no warning lights or any indication of a malfunction. The vehicle did not shut off, the wheels just stopped spinning. After a few seconds it began to accelerate again. It happened on a Sunday, I called the dealership Monday Morning. I was not comfortable driving it after that. They came to pick it up and take it for inspection. Fortunately, no other vehicles were around. This occurred 6 days after purchasing it new. They had it for 2 weeks and said they could not figure what the issue was.”Owner report · Vehicle Speed Control,Unknown Or Other,Engine · Oct 2025
“The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind.”Owner report · Structure,Visibility/Wiper · Sep 2025
“The contact owns a 2025 Mazda CX-5. The contact stated while driving at various speeds, the passenger's side-view mirror blind spot detection system sensor was detecting vehicles intermittently. The contact stated that the passenger's side-view mirror blind spot detection system sensor detected vehicles 3 or 4 times in a row, but then a truck drove by undetected. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer several times. The dealer was able to replicate the failure, but the dealer was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 4,200.”Owner report · Electrical System · Jun 2025
“The windshield on our new 2025 Mazda CX-5 is defective. Objects viewed through the windshield are distorted, to include the Active Driver’s Display (colloquially known as the HUD). Drivers and passengers are impeded from clearly seeing and focusing on objects visible throughout the front of the vehicle. Objects to include road signs are distorted, lose clarity which result in unnecessary and dangerous distractions. This problem significantly degrades the vehicle’s usability, safety and ultimate enjoyment.”Owner report · Visibility · Jan 2025
When filing, owners marked a crash in 4 of these complaints and injuries in 4 - self-reported to NHTSA, not verified accident statistics.
Specifications
Factory options offered for the 2025 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
Engines2.5L
Cylinders4
FuelGasoline
Drive type4WD/4-Wheel Drive/4x4
Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
How other years compare
Check your exact CX-5 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2025 Mazda CX-5 reliable?
NHTSA has 25 owner complaints and 0 recall campaigns on record for the 2025 Mazda CX-5. The most complained-about area is service brakes.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.