2024 Mazda CX-5: problems, recalls and reliability
0 recalls and 41 owner complaints on record; the weakest area is service brakes (12% of complaints).
Data updated weekly · 2 new complaints in the last 90 days
0
recalls
41
owner complaints
1
fire reports
-
typical failure mileage, mi
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
5-star NHTSA overall safety ratingNo recall campaigns1 fire report
Common problems
Computed from 41 owner complaints filed with NHTSA for this exact model year.
Service Brakes (brakes)12% · 7 complaints
Engine (engine mechanics)12% · 7 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)10% · 6 complaints
Unknown Or Other9% · 5 complaints
Vehicle Speed Control (unintended acceleration, cruise control)9% · 5 complaints
Seats7% · 4 complaints
“While driving on the freeway, the car stopped having the ability to accelerate. The engine light came on, and I received a notification on the Mazda app stating there was an "engine malfunction." I took it to Mazda, and they told me nothing was wrong. Flash forward a month and the same exact situation occurred. I took it to Mazda, and they told me the same thing. This is incredibly dangerous, as losing the ability to accelerate on a very busy freeway is life-threatening.”Owner report · Engine · Apr 2026
“Passenger side headlight was making a loud noise. When it began, it happened sporadically, but in ~two weeks, it happened consistently whenever the car was on and could often be heard while driving. The sound was consistent with other reports of the headlight assembly failure and those covered by TSBs for 2019–2023 models. The vehicle was brought to the dealership, the noise was verified as being the headlight failure, and it was replaced under warranty.”Owner report · Unknown Or Other · Mar 2026
“The contact leased a 2024 Mazda CX-5. The contact stated that the yellow electronic emergency brake light was displayed. The cruise control and rear brakes were inoperable. The brake pedal was pulsating while depressed. There was smoke coming from the front brakes. The vehicle was taken to a local dealer, who replaced the brakes, and the module was inoperable, but the failure recurred. The vehicle was taken to three independent mechanics, who determined that the rear brakes were firm. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 24,000.”Owner report · Service Brakes, Hydraulic,Vehicle Speed Control · Feb 2026
Show 7 more owner reports
“Premature failure of headlight assembly unit, (buzzing sound, known issue) completely unacceptable for this to happen right out of warranty. I don't think I will touch another Mazda in the future.”Owner report · Exterior Lighting · Feb 2026
“Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i reach out to others Mazda drivers, the more I hear this is a common issue. My car is brand new, well taken care of, this seems to happen a lot.”Owner report · Electrical System,Unknown Or Other · Jan 2026
“My headlights have a motor (or motors) in them. This feature is to adjust headlights in accordance with the steering wheel. I think it's referred to as AFS (Adaptive Front-lighting System). The left headlight's motor makes a noise. I do not always hear it when driving but when stopped or parking and exiting the vehicle, I can hear it until the lights turn off. The car has about 37,000 - 38,000 miles on it.”Owner report · Exterior Lighting · Oct 2025
“Faulty headlights. One was replaced at 35,678 miles (passenger side) The other one is going bad (driver's side) (approximate mileage: 55,000) A dealer has confirmed the problem. Quoted 19223.93 for the replacement on 04/21/26. Manufacturer informed. No help. No warning messages for faulty headlights.”Owner report · Exterior Lighting · Aug 2025
“The contact owns a 2024 Mazda CX-5. The contact stated while driving at 45 MPH, the check engine light illmiunated. The contact mention when depressing accelerator pedal, the RPM's get suck independently and the vehicle fails to respond as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, however the dignanoses was unknown. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 39,381.”Owner report · Power Train,Engine · May 2025
“The windshield on the 2024 Mazda CX5 produces a clicking rattling noise when driving at new speed. I have taken it to Mazda for inspection and they say the windshield is fine. I have noticed I can get the noise to stop by apply pressure onto the windshield from inside the car. Other people have noticed this issue too. I had a suspicion the windshield is not installed well on the car The solution was to get a new windshield which is installed well. The windshield is a structural part of the car, and to know it could not be secured well is concerning.”Owner report · Structure · May 2025
“My daughter was driving on the freeway at 75-80mph on the morning of April 19th, 2025. The rear passenger tire blew out without any prior symptoms or warnings. Surrounding cars slowed down, or got out of the way because the other drivers saw her struggles to maintain her lane and direct the car to the shoulder of the freeway. AAA was called to change the tire to the safety spare. The tire remains with us, and the NHTSA is the initial entity that I am filing a report to.”Owner report · Tires · Apr 2025
When filing, owners marked a crash in 4 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
How other years compare
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Is the 2024 Mazda CX-5 reliable?
NHTSA has 41 owner complaints and 0 recall campaigns on record for the 2024 Mazda CX-5. The most complained-about area is service brakes (12% of complaints).
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.