2019 Lexus RX350: problems, recalls and reliability
3 recalls and 31 owner complaints on record; the weakest area is fuel/propulsion system (41% of complaints); the 2018 model year looks more trouble-free.
Data updated weekly · latest recall Feb 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 31 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2019 Lexus RX350. The contact stated while parking the vehicle in a parking space, as he disengaged the brake pedal to complete the parking, the vehicle accelerated inadvertently and crashed into the pillar of a building. There were no warning lights illuminated. There were no injuries sustained. The vehicle was towed to a tow lot, then it was towed to an independent mechanic. A police report was filed. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 21,000.”Owner report · Vehicle Speed Control · Jul 2021
“Vehicle vibrates when braking, brake pedal pulsates as well when braking, such decreasing the ability for vehicle to stop appropriately. Every 6,000 miles rotors warp badly and need to be changed with normal driving habits. Lexus must recall these defective rotors as they could affect the ability for the vehicle to stop”Owner report · Service Brakes · Sep 2020
“On a recent 2500 mile trip on 3 separate occasions while on interstate hiways and passing a vehicle the emergency braking system engaged automatically with warning lights and buzzers going off. This occurred with no other vehicles anywhere around for a quarter mile or more. On one occasion it occurred while driving in the right lane and with no vehicles in sight. Lexus special tech inspected the vehicle and had some calibrations performed but they will not tell me what they found in data captured by the vehicle computer or what actions they took and why they think the vehicle is safe to drive.”Owner report · Forward Collision Avoidance · Jul 2020
Show 7 more owner reports
“While driving, I've been encountering hard gear upshifts and downshifts. I have notified my local lexus dealership and they told me that is normal. This is my 3rd car I bought and the first time I've encountered such an issue. Issue usually happens when speeds range between 50-70 mph regardless of weather conditions. This is a safety concern, given that the car is still pretty new.”Owner report · Power Train · Jul 2020
“Tl* the contact owns a 2019 lexus rx350. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Fuel System, Gasoline · Apr 2020
“Tl* the contact owns a 2019 lexus rx350. The contact received notification of NHTSA campaign number: 20v012000 (fuel system gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lexus of lehigh valley (4500 broadway, allentown, pa 18104), confirmed that part was not yet available. The manufacturer was not notified of the issue. The contact stated that there was a hesitation while attempting to accelerate since the vehicle was purchased. The vehicle was not repaired. The approximate failure mileage was 1,000. VIN tool confirms parts not available. *bf*jb”Owner report · Fuel/Propulsion System · Apr 2020
“Tl* the contact owns a 2019 lexus rx350. The contact stated that while driving 35-40 mph, there was abnormally loud sound coming from the vehicle. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. A dealer was not made aware of the failure. The manufacturer was notified of the failure and provided the contact with a loaner vehicle. The failure mileage was 5,500. VIN tool confirms parts not available.”Owner report · Fuel System, Gasoline · Apr 2020
“Tl* the contact owns a 2019 lexus rx350. The contact was notified through the lexus app that the vehicle was included in NHTSA campaign number 20v012000 (fuel system, gasoline). The contact reached out to lexus of orange county located at (3496 route us-6 middletown, new york, 10940, (845)589-5435, and was informed that the part to do the recall would be available the beginning of the fall season. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted or made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Fuel/Propulsion System · Mar 2020
“Leased vehicle was brought to lexus brooklyn, ny dealership for recall issue to be addressed. Vehicle is still at the dealership due to recall parts not being available. Lexus legal dept. Has determined they are unable to offer assistance or buy back of vehicle. *tr”Owner report · Fuel/Propulsion System · Mar 2020
“Tl* the contact owns a 2019 lexus rx350. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. An unknown dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Fuel System, Gasoline · Feb 2020
When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Remedy: Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
How other years compare
Check your exact RX350 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2019 Lexus RX350 reliable?
NHTSA has 31 owner complaints and 3 recall campaigns on record for the 2019 Lexus RX350. The most complained-about area is fuel/propulsion system (41% of complaints).
At what mileage do 2019 Lexus RX350 problems usually appear?
Half of the complaints that mention mileage were filed at 4,660 miles or less.
Does the 2019 Lexus RX350 have open recalls?
3 recall campaigns have been issued, the latest concerning fuel system, gasoline:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.