2017 Lexus RX350: problems, recalls and reliability
3 recalls and 46 owner complaints on record; the weakest area is service brakes (19% of complaints); the 2018 model year looks more trouble-free.
Data updated weekly · latest recall Nov 2020
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 46 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to shatter. No injuries were reported. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 58,190.”Owner report · Visibility · Nov 2021
“I when to a car wash facility and the ics sensor when crazy!!! (flashing the warning light). Now my car giving me a ics malfunction. The automatic braking don't work and the parking assistance neither. I believe this is a manufacturing problem due same car model and year experience the same but it has different VIN so there is not a recall for my VIN.”Owner report · Forward Collision Avoidance · Mar 2021
“The airbags did not deploy. There was no recall either. I don't know if there is an issue or not but I would hate to see someone get hurt because airbags did not deploy see photo of damage. Have pictures but size problem didn't know how to reduce size”Owner report · Air Bags · Jan 2021
Show 7 more owner reports
“Driving on highway, my vehicle stalled when I hit gas pedal, then it resumed normal speed. This has happen many times, but seems to be more noticeable now. I don't feel safe driving this vehicle”Owner report · Fuel/Propulsion System · Jan 2021
“I was involved in the intersection motor vehicle accident. When I was t-boned by other vehicle (my vehicle was going 30-45 miles/hour, and moving) and the other vehicle (who caused an accident) was also going 30-45 miles/ hour. When there was an impact to my right side of the vehicle. My rear passenger side airbag was not deployed. Damages done to the car is my right side passenger side (front and rear) was damaged and unable to open or close. *tr”Owner report · Air Bags · Jun 2020
“Blind side monitor on right hand side does not alert when passing trucks and cars at highway speeds. At lower speeds it works properly. When passing vehicles on the left the left side warning light comes on properly.”Owner report · Unknown Or Other · Mar 2019
“Sometimes when I try to start the car, the brake pedal will not depress, I get a message that says "brake power low", and the car won't start. There is a recall on 2017 rxs for an improperly installed brake booster, but it doesn't cover this VIN. From reading about similar complaints from other rx owners that are able to solve the problem by replacing the brake booster, I think that is the problem. Because of that, I think the recall does not cover all vehicles affected and should be expanded.”Owner report · Service Brakes · Feb 2019
“The emergency assistance brake system was activated and it reduced speed when vehicle was stopped ahead of me but would not respond to my braking. My vehicle slid into other vehicle at 6.8 mph (see attached report). I tried to apply more pressure to brakes but the vehicle did not respond to my brake pressurei was proceeding straight on city road”Owner report · Service Brakes · Sep 2018
“Often times I press the gas pedal to accelerate a little and it's like you let off the gas entirely. You then have to aggressively press the pedal down to which it reacts wildly. Sometimes you barely touch the pedal and it takes off but most times you get little to no response. Acceleration does not react linear in conjunction with the gas pedal. A safety issue when you try and enter into traffic.”Owner report · Vehicle Speed Control · Jul 2018
“Rear auxiliary box lever faulty. Snapped off easily with minimal usage and conservative handling. With lever snapped off, lid to auxiliary box cannot be opened. No repair has been done yet.”Owner report · Unknown Or Other · Jun 2018
When filing, owners marked a crash in 12 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
How other years compare
Check your exact RX350 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Lexus RX350 reliable?
NHTSA has 46 owner complaints and 3 recall campaigns on record for the 2017 Lexus RX350. The most complained-about area is service brakes (19% of complaints).
At what mileage do 2017 Lexus RX350 problems usually appear?
Half of the complaints that mention mileage were filed at 10,900 miles or less.
Does the 2017 Lexus RX350 have open recalls?
3 recall campaigns have been issued, the latest concerning fuel system, gasoline:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.