2021 Kia Soul: problems, recalls and reliability
2 recalls and 226 owner complaints on record; the weakest area is engine (52% of complaints); the 2019 and 2022 and 2023 model years look more trouble-free.
Data updated weekly · 10 new complaints in the last 90 days · latest recall Feb 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 226 owner complaints filed with NHTSA for this exact model year.
“My 2021 KIA Soul has a recall order for P1327 code which is the knocking noise from the piston ring. The KIA dealership in Idaho Falls is denying the recall order, claiming that it has to be from the upper chamber, not the lower chamber. Which is not stated in the recall letter. They have done everything to avoid this recall. I have evidence that they know the engine have all the symptoms of the piston ring, but trying to avoid everything to replace the engine. They even deny giving the part name that is causing the knocking noise and not giving me the diagnostic report. Even charging $6,000 for the engine replacement.”Owner report · Engine · Jul 2026
“Took my vehicle in a year ago for the oil piston recall to the Kia dealer in North Huntington, Pa. I was told they corrected the recall during other servicing. My vehicle just broke down and is unable to be driven due to this unresolved issue.”Owner report · Unknown Or Other · Jul 2026
“I took my 2021 Kia Soul to the dealership for a piston ring recall; they ran their standard test and said it passed, but my car is still showing a misfire fault. I replaced the ignition coil, spark plug, and fuel injector, yet the problem persists. I've taken it back to the Kia dealership twice, but they refuse to inspect it because it already passed their test.”Owner report · Engine · May 2026
Show 7 more owner reports
“Was issued a recall from kia for an oil piston ring that wasn't heat treated properly, kia told me the problem was fixed and the recall shouldn't affect me, my car was in an out of the shop for months after that, they replaced my timing belt and transmission under warranty, said i sould be fine between oil changes my car started knocking, i checked the oil and it was completely dry, no warning lights which is part of the recall fix is early detection warning light. I add oil to my car seems to run better for the day, the next morning on my way to an oil change the engine starts knocking the warning light comes on and then im on the side of the road with all my oil on the ground”Owner report · Engine · May 2026
“The contact owns a 2021 Kia Soul. The contact stated while driving at approximately 25 MPH, the vehicle stalled. All of the warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.”Owner report · Engine And Engine Cooling · May 2026
“The contact owns a 2021 Kia Soul. The contact stated while at a light the vehicle stalled. No warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was determined that the valve train needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who informed the contact that the engine light was illuminated. The manufacturer was not notified. The failure mileage was approximately 82,000.”Owner report · Engine And Engine Cooling · Apr 2026
“took to kia of jackson for recall sc209a they said they would not do recall because i was a dealer ,called customer service and they said do to the fact that i was a dealer it would not be covered kia of jackson [XXX] kia customer service case [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Power Train · Apr 2026
“My 2021 Kia Soul experienced repeated overheating despite replacement of major cooling system components including the thermostat and water pump. The vehicle continued to overheat and was later diagnosed by a Kia dealership with engine damage requiring full engine replacement. This failure occurred around 105,000 miles. The symptoms and failure pattern are consistent with known issues affecting similar Kia engines, yet my VIN is not included in any recall. I am concerned this represents a broader defect that may not be fully captured in current recalls.”Owner report · Engine · Apr 2026
“Manufacturer defect: Massive paint delamination/adhesion failure on the roof. Large sheets of paint are flaking off while the vehicle is in motion, creating a debris hazard for following drivers and distracting the operator. The failure has exposed the bare metal structure, which may lead to premature rusting.”Owner report · Visibility/Wiper · Apr 2026
“The contact owns a 2021 Kia Soul. The contact stated that while driving approximately 80 MPH, the vehicle unexpectedly stalled, with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The contact stated that while driving uphill, the vehicle failed to accelerate as needed. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and case was opened. The approximate failure mileage was 41,000. The VIN was not available.”Owner report · Power Train · Apr 2026
When filing, owners marked a crash in 12 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Soul by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2021 Kia Soul reliable?
NHTSA has 226 owner complaints and 2 recall campaigns on record for the 2021 Kia Soul. The most complained-about area is engine (52% of complaints).
At what mileage do 2021 Kia Soul problems usually appear?
Half of the complaints that mention mileage were filed at 66,000 miles or less.
Does the 2021 Kia Soul have open recalls?
2 recall campaigns have been issued, the latest concerning engine and engine cooling:engine:hard parts internal/mechanical. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.