2023 Infiniti QX60: problems, recalls and reliability
3 recalls and 27 owner complaints on record; most reports concern electrical system.
Data updated weekly · latest recall Dec 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 27 owner complaints filed with NHTSA for this exact model year.
“Sunroof Shattered into pieces without any object collision with Dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.”Owner report · Unknown Or Other · Jan 2026
“Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.”Owner report · Seats · Jul 2025
“The contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.”Owner report · Fuel System, Gasoline,Electrical System · Jul 2024
Show 7 more owner reports
“The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/police come help. Thankfully we were able to locate the second set of keys within 15 minutes and the children were wet from swimming and stayed cool because we were parked in the shade and the sun was setting.”Owner report · Unknown Or Other · Jul 2024
“The side view mirrors slowly tilt up when the vehicle is running and snap back to the bottom position. This occurs on both the driver and passenger side mirrors. This occurs when the vehicle is parked as well as when in motion. It appears to occur more often after a carwash or rain.”Owner report · Visibility/Wiper · Apr 2024
“I have brought my Infiniti QX60 in twice related to sterp & Bluetooth for hands free phone calls. They first did a firmware upgrade. I have had intermittent problems and reported to them. I actually had same model as a loaner they gave me and radio and Bluetooth phone connection would not work. I drove to the dealership and showed them. They have put the blame on my new Samsung phone as causing these issues. Asked to explain and they couldn't. They would not change out control boards so get radio and hands free phone calls as I drive many miles a month.”Owner report · Electrical System · Feb 2024
“My 2023 Infiniti QX60 Autograph model caught fire in the engine in my driveway while parked on Thursday, [XXX] at approximately [XXX] EST. Fire department was dispatched and fire marshal completed a report. There were no warnings or indications prior to the fire. My vehicle had been parked in my driveway since approximately 12:40 pm EST the same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Electrical System,Structure,Engine · Feb 2024
“On two occasions driving new 2023 QX60, the engine stalled while driving. Vehicle lost all acceleration capability. The system message: stop car, engine stall. Press break and start button. What we noticed is that both times, the engine stalled after the car had been sitting running idle for a period of time.”Owner report · Unknown Or Other,Engine,Fuel/Propulsion System · Feb 2024
“I purchased and Infiniti QX60 on April 15th 2023 The check engine light has come on on multiple occasions and the vehicle loses power in traffic and stops moving it will shut off. The first time I had the vehicle in for service it was sensors with the check engine light this time it is in for service and there is a replacement of a fuel pump”Owner report · Engine,Fuel/Propulsion System · Nov 2023
“We went to a carwash and had to put the car in neutral. Not easy to do, but we finally got it in neutral. So, we come to the end of the wash, the car is rolling out and when we tried to move it back into drive, IT WOULDN'T GO! It kept on beeping every time we tried. Panic set in and my son jumped out to push the car out of the way but the car PUT THE TRANSMISSION IN PARK! He jumped back in and accidentally hit the brake which allowed him to push it back into drive.”Owner report · Power Train · Jul 2023
When filing, owners marked a crash in 0 of these complaints and injuries in 4 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Remedy: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Remedy: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Remedy: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
Specifications
Factory options offered for the 2023 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact QX60 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2023 Infiniti QX60 reliable?
NHTSA has 27 owner complaints and 3 recall campaigns on record for the 2023 Infiniti QX60. The most complained-about area is electrical system.
Does the 2023 Infiniti QX60 have open recalls?
3 recall campaigns have been issued, the latest concerning seats:mid/rear assembly. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.