2012 Infiniti M37: problems, recalls and reliability
0 recalls and 30 owner complaints on record; the weakest area is steering (33% of complaints).
Data updated weekly
0
recalls
30
owner complaints
1
fire reports
62,000
typical failure mileage, mi
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
4-star NHTSA overall safety ratingNo recall campaignsWeak spot: steering (33%)1 fire report
Common problems
Computed from 30 owner complaints filed with NHTSA for this exact model year.
Steering (steering wheel, rack, power assist)33% · 10 complaints
Air Bags (airbags and crash sensors)27% · 8 complaints
Power Train (transmission, axles, driveline)13% · 4 complaints
Engine (engine mechanics)3% · 1 complaint
Service Brakes (brakes)3% · 1 complaint
Structure (body, frame, doors, rust)3% · 1 complaint
“The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.”Owner report · Air Bags · Apr 2023
“The contact owns a 2012 Infiniti M37. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, she was informed that the radiator pressure O-ring was leaking coolant. The independent mechanic diagnosed that the radiator needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 96,294.”Owner report · Engine And Engine Cooling · Dec 2022
“Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.”Owner report · Air Bags · Mar 2022
Show 7 more owner reports
“airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as it's a occupancy sensor. Cost for part + labor = 5K .. Totally outrageous. safety issue”Owner report · Air Bags · Oct 2021
“Passenger airbag sensor has failed and the dealer has quoted me a price of $7019 to repair it, saying the seat has to be replaced. The cost is exorbitant, and approaches to he total value of the car. This is a defect of the part and the manufacturing process that consumers should not have to bare.”Owner report · Air Bags · Jul 2020
“Airbag light stays on. I was told by dealership that occupancy sensor on passenger seat needs to be replaced which cost around $5500. *tr”Owner report · Air Bags · Jun 2020
“When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.”Owner report · Steering · Feb 2020
“When the steering wheel is adjusted to a normal setting the casing pops and it becomes very difficult to turn the wheel.”Owner report · Steering · Nov 2019
“Passenger side front airbag sensor turns off airbag when an adult is seated there. This occurs almost every time I have a passenger in that seat. I can occasionally get it to turn airbag on by shutting car off and restarting, sometimes it takes 3 cycles of off/on. Most times it still won't reset and my passenger has to move to a rear seat. This happens even with a 200 lb. Man seated there. This is my 4th infiniti and they've all had this issue. Infiniti should be held accountable and make needed repairs to the airbag sensor”Owner report · Air Bags · Feb 2019
“2 days ago I was leaving the market & my car won't start every light from engine , brakes, electrical come on. I waited 15 minutes @ it started. This has happened at least 7 times. I have may serviced on a regular basis. I've mentioned it to my dealer, I thought it could be my battery, it was not. The said they don't know what is going on. I've had to call family to come & get several times. The car was stationary each time.”Owner report · Electrical System · Oct 2018
When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Specifications
Factory options offered for the 2012 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
Engines3.7L
Cylinders6
FuelGasoline
How other years compare
Check your exact M37 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2012 Infiniti M37 reliable?
NHTSA has 30 owner complaints and 0 recall campaigns on record for the 2012 Infiniti M37. The most complained-about area is steering (33% of complaints).
At what mileage do 2012 Infiniti M37 problems usually appear?
Half of the complaints that mention mileage were filed at 62,000 miles or less.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.