2011 Infiniti M37: problems, recalls and reliability
0 recalls and 31 owner complaints on record; the weakest area is power train (43% of complaints).
Data updated weekly
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 31 owner complaints filed with NHTSA for this exact model year.
“Vehicle has hesitation during acceleration, it lags and transmission is unresponsive most of the times. There are other times that the vehicles transmission will downshift and rev up while coasting down hill while foot is off accelerator. Vehicle only has 59k miles on it and should not be having this issue. It's like the transmission just doesn't know what gear it should be in. Infiniti needs to fix a clear design problem!”Owner report · Power Train · Oct 2020
“The car hestitates, jerks, revs at low speed, rough idling, and slow acceleration. I replaced the maf sensor b 4 months ago after my car engine ligth came on while on the highway and I couldnt accelerate pass 30 miles per hour.I had to pray and drive to the nearest place for them to fix it.”Owner report · Power Train · Apr 2020
“I have several issues. The steering wheel peels. I have a cracked driver's side leather interior door. The car started jerking really bad on a city street, I couldn't go over 35 mph. My 4was motor has gone bad! Infiniti dealership, cannot explain what would have caused the motor, to go bad. All of the car's safety features, are connected to this 4was motor. So, when that 4was light comes on, all of the safety features are turned off. This includes: intelligent cruise control, 4was, blind spot detection, lane departure, stability control, and sport mode! The cost is $8500! I purchased this car in 2011.”Owner report · Vehicle Speed Control · Apr 2019
Show 7 more owner reports
“Hesitating/jerking. Unable to accelerate past 44-45 mph, 2400 rpm. Had to move from the far left lane across 4 lanes shoulder was driving on a city main rd and the front passenger side axle slipped out fo socket and and caused my car to be inoperable”Owner report · Wheels · Sep 2018
“Infiniti uses poor quality leather and vinyl in the interior of their cars. The leather and vinyl on my door panel, center console, and seat have cracked. I am very disappointed with the interior of my car. Considering that infiniti is a luxury auto manufacturer, the interior quality is appauding. This will be the last infiniti that I purchase.”Owner report · Unknown Or Other · Sep 2018
“The leather and vinyl that is installed on the interior components of the car are very poor quality. My seats, door panel, and center console are cracking. The interior of my car looks terrible. Considering that infiniti is a leisure line automobile, it is appalling that they would cut corners on the car's interior by using such low quality materials. I will never buy another infiniti.”Owner report · Unknown Or Other · Jun 2018
“Tl* the contact owns a 2011 infiniti m37. The contact stated that the steering wheel locked without warning. Both the dealer (sewell infiniti of dallas, 7110 lemmon ave, dallas, tx 75209, (972) 490-4545) and an independent mechanic diagnosed that the steering wheel lock mechanism needed to be replaced. The manufacturer was notified of the failure and had not issued a recall for this year, make, and model vehicle. A recall for the steering was issued for other year, make, and model vehicles. The approxmate failure mileage was 102,000.”Owner report · Steering · Feb 2018
“I have been noticing that my car is taking a very long time to speed up when I'm stepping on the gas. The car jerks as well it is very unsafe. I was trying to pass through a green light when I notice the car is making a really loud sound like im driving fast but the car was not going pass 20 miles.”Owner report · Power Train · Jan 2018
“Tl* the contact owns a 2011 infiniti m37. While the vehicle was parked, it rolled away without warning. The failure recurred multiple times. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 35,000. Updated 10/06/16*lj *tr”Owner report · Power Train · Aug 2015
“When you start the car stalls. And hesitates. The transmission does not downshift properly and is a serious safety hazard. I went to get in traffic and the car hesitated and almost got me hit. It appears that all over the blogs this is a common problem. They try to correct with a software update but to no avail.”Owner report · Power Train · Jul 2015
When filing, owners marked a crash in 4 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Specifications
Factory options offered for the 2011 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact M37 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2011 Infiniti M37 reliable?
NHTSA has 31 owner complaints and 0 recall campaigns on record for the 2011 Infiniti M37. The most complained-about area is power train (43% of complaints).
At what mileage do 2011 Infiniti M37 problems usually appear?
Half of the complaints that mention mileage were filed at 46,000 miles or less.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.