2024 GMC Sierra 3500: problems, recalls and reliability
3 recalls and 43 owner complaints on record; the weakest area is power train (18% of complaints); the 2022 and 2023 and 2025 model years look more trouble-free.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Nov 2024
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 43 owner complaints filed with NHTSA for this exact model year.
“Transmission valve body failure contestant with Recall # N242454440. Dealer diagnosed valve body failure and corrective action of Valve body rebuild. I would like 2024 models to be included with this recall for proper repair per Special Coverage # N242454441.”Owner report · Fuel/Propulsion System · Apr 2026
“Front wheel well liners keep falling out of place like they are melting. happens when towing and engine gets hotter than normal. Trailer is well below limit for vehicle. Liners fall onto the tire while in motion. This is the 4th time this issue has happened to my vehicle. Dealer replaces them and says it happens all the time.”Owner report · Structure,Unknown Or Other · Sep 2025
“Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN”Owner report · Unknown Or Other · Jun 2025
Show 7 more owner reports
“The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at 30 MPH, there was a loud pop and the vehicle jolted, after which the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission valve body. The vehicle was not repaired due to a lack of parts availability. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.”Owner report · Power Train · Apr 2025
“Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning”Owner report · Power Train,Electrical System,Forward Collision Avoidance · Apr 2025
“The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission valve body was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.”Owner report · Power Train · Apr 2025
“Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN”Owner report · Power Train · Apr 2025
“The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact was advised by the local dealer that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.”Owner report · Engine · Mar 2025
“Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!”Owner report · Unknown Or Other,Visibility/Wiper · Mar 2025
“The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the front and rear brake caliper hoses collapsed. The failure caused a complete loss of braking ability. No warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that a brake hose failure caused the brake caliper hoses to collapse, impacting the brake caliper pistons. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.”Owner report · Service Brakes, Hydraulic · Feb 2025
When filing, owners marked a crash in 0 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Sierra 3500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 GMC Sierra 3500 reliable?
NHTSA has 43 owner complaints and 3 recall campaigns on record for the 2024 GMC Sierra 3500. The most complained-about area is power train (18% of complaints).
Does the 2024 GMC Sierra 3500 have open recalls?
3 recall campaigns have been issued, the latest concerning latches/locks/linkages:tailgate:latch. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.