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2014 GMC Sierra 3500: problems, recalls and reliability

3 recalls and 7 owner complaints on record; most reports concern vehicle speed control.

Data updated weekly · latest recall Feb 2021

3
recalls
7
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Among the quietest Sierra 3500 years (#23 of 27 by complaints, age-adjusted)

Common problems

Computed from 7 owner complaints filed with NHTSA for this exact model year.

Limited data: only 7 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Vehicle Speed Control (unintended acceleration, cruise control)1 complaint
Engine (engine mechanics)1 complaint
Service Brakes (brakes)1 complaint
Power Train (transmission, axles, driveline)1 complaint
Electrical System (battery, wiring, electronics)1 complaint
Steering (steering wheel, rack, power assist)1 complaint
Transmission control module failed. Reduced power to vehicle to first gear. Blinkers, speedometer door locks, and other Safety and driving devices did not work. Check engine turned on. Device is held at some gmc dealerships nationally however they will not sell the part to have the truck repaired.Owner report · Electrical System · Aug 2022
CP4 High Pressure Fuel Pump failed/disintegrated causing metal shavings to be pumped through out the fuel lines, injectors and connected systems requiring a replacement of the pump, injector and fuel lines totaling over $11,000 in repairs. Trucks mileage was 94112 at the time.Owner report · Engine · Sep 2021
Got a recall on december 15, 2017 about the second gas tank issue. Advised not to fill the second tank because it cause the front tank to expand, rub the drive shaft, and cause a leak and possible fire. They said that they would notify when parts are available. Have not heard anything back yet. It has been 2 months. We travel long distances with this truck and need the added fuel from the second tank. Thank youOwner report · Fuel/Propulsion System · Dec 2017
Show 1 more owner reports
Tl* the contact owns a 2014 gmc sierra 3500. While driving approximately 60 mph, the vehicle unintentionally accelerated without warning. In addition, while driving 25 mph, the vehicle accelerated unintentionally when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 14,638.Owner report · Vehicle Speed Control · May 2015

When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK17V664000 · Oct 2017

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE21V054000 · Feb 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

EQUIPMENT18V267000 · Apr 2018

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

How other years compare

Check your exact Sierra 3500 by VIN

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Frequently asked questions

Is the 2014 GMC Sierra 3500 reliable?

NHTSA has 7 owner complaints and 3 recall campaigns on record for the 2014 GMC Sierra 3500. The most complained-about area is vehicle speed control.

Does the 2014 GMC Sierra 3500 have open recalls?

3 recall campaigns have been issued, the latest concerning fuel system, gasoline:storage:auxillary tank. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.