Carlexica

2013 GMC Sierra 3500: problems, recalls and reliability

4 recalls and 14 owner complaints on record; most reports concern air bags; the 2014 model year looks more trouble-free.

Data updated weekly · latest recall Feb 2021

4
recalls
14
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reports

Common problems

Computed from 14 owner complaints filed with NHTSA for this exact model year.

Limited data: only 14 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Air Bags (airbags and crash sensors)5 complaints
Engine (engine mechanics)2 complaints
Power Train (transmission, axles, driveline)2 complaints
Fuel/Propulsion System (fuel pump, tank, lines)2 complaints
Service Brakes, Hydraulic (brakes)1 complaint
Steering (steering wheel, rack, power assist)1 complaint
The contact owns a 2013 GMC Sierra 3500. The contact stated that while driving at 50 MPH, the ABS independently engaged. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure, and informed the contact that the VIN was not under recall. The approximate failure mileage was 14,000.Owner report · Service Brakes, Hydraulic · Sep 2025
GM TRANSMISSION CONTROL MODULE # 24256861.... There are over 9,000 GM trucks that are sitting idle because GM quit making this part, There are no after market replacements nationwide. When this part fails it shifts the transmission into 2-3 rd gear and goes into limp mode which if you are doing 70 on the interstate you are in for a sudden awakening. It also causes other issues like stablitrac issues there are at least 4 other issues which make the vehicle undrivable It is sad that GM has known of this failure for well over year. It should be a warranty item but is not. I just need my truck to be drivable again.....Owner report · Power Train · Apr 2023
The passenger side airbag recall involves the removal of the dashboard and the dealer advised the dashboard may break during this process and I am responsible for the cost to install a new one. Their estimate was $1500.00.Owner report · Air Bags · Jan 2023
Show 7 more owner reports
I was driving down the highway at 75 MPH when the Transmission Control Module overheat and put my truck into third gear causing the truck to speed unsafe.Owner report · Power Train · Dec 2021
Takata Recall. The contact owns a 2013 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Owner report · Air Bags · Sep 2021
Takata recall. The contact owns a 2013 GMC Sierra 3500. The contact received notification of NHTSA campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.Owner report · Air Bags · Jun 2021
Tl* the contact owns a 2013 gmc sierra 3500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated the vehicle speed was limited to 50 mph. The vehicle was taken to the local dealer (rainbow north shore gmc/chevrolet (2925 n. Hwy 190, covington, la) who diagnosed that the knock sensors and injector needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 145,000.Owner report · Engine · Feb 2020
Tl* the contact owns a 2013 gmc sierra 3500. The contact stated that the vehicle failed to start. The vehicle was towed to kuhio chevrolet cadillac hyundai nissan (3033 aukele st, lihue, hi 96766, (808) 245-6731) where it was diagnosed that the fuel pump and injectors failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The approximate failure mileage was 34,500. The VIN was not available.Owner report · Fuel/Propulsion System · Apr 2018
Tl* the contact owns a 2013 gmc sierra 3500. While the vehicle was at the dealer for inspection, the check engine warning indicator illuminated. In addition "trailer brake system" was displayed across the message board. The technician diagnosed that the trailer brake system module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 14v614000 (electrical system). The VIN was not included. The failure mileage was 5,000.Owner report · Engine · Oct 2016
Collision with a deer passenger front bumper . Caused significant damage to that area of the truck , no passenger in the truck with me . Upon impact set off one of the airbags but did not deploy ! So the chemical explosion that expels the airbag happened but no airbag came out . My airbag did not deploy either. *trOwner report · Air Bags · Jul 2014

When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.

Recalls - 4 campaigns

FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK17V664000 · Oct 2017

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE21V053000 · Feb 2021

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE21V054000 · Feb 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

EQUIPMENT18V267000 · Apr 2018

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

How other years compare

Check your exact Sierra 3500 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2013 GMC Sierra 3500 reliable?

NHTSA has 14 owner complaints and 4 recall campaigns on record for the 2013 GMC Sierra 3500. The most complained-about area is air bags.

Does the 2013 GMC Sierra 3500 have open recalls?

4 recall campaigns have been issued, the latest concerning fuel system, gasoline:storage:auxillary tank. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.