2013 Ford Transit Connect: problems, recalls and reliability
4 recalls and 32 owner complaints on record; the weakest area is power train (17% of complaints).
Data updated weekly · latest recall Jun 2022
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 32 owner complaints filed with NHTSA for this exact model year.
“The Front Suspension Subframe Crossmember had rusted though and the front tires become out of alignment SUDDENLY causing the vehicle to veer of course. The vehicle is then disabled and must be towed and the Front Suspension Subframe Crossmember has to be replaced.”Owner report · Suspension · Mar 2024
“The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel tank. A mechanic took out the fuel tank and when it was being dropped out fuel spilled everywhere and there was a hole in the side of the tank. Since the wiring harness was melted, there was no power and no fuel pump power. The safety of the driver was put at risk because the car could have easily started on fire, or the fuel tank could have blown up and injured the driver or worse.”Owner report · Structure · Mar 2022
“The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 MPH, the front driver's side door was unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driver's side door also failed to latch. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact attempted to speak to the manufacturer but was unable to reach a representative. The failure mileage was unknown.”Owner report · Latches/Locks/Linkages · Jun 2021
Show 7 more owner reports
“I turned on my rear defrost this morning. Left my driveway and got maybe a half mile and heard a loud pop noise. It blew a hole out of my back door on passenger side. I mean it blew a hole out of it. I have seen online that this has happened to several people with this vehicle.the rear defrost blew a hole in my window! I was driving down the road when this happened. It had been on for like 2-3 minutes when it happened.”Owner report · Unknown Or Other · Sep 2020
“Tl* the contact owns a 2013 ford transit connect. The contact stated that the gear shifter failed to shift out of park. The vehicle was taken to duval ford (1616 cassat ave, jacksonville, fl 32210) where the gear shifter was replaced. The contact stated that the gear shifter cap came detached allowing her to put her finger inside the shifter and shift the vehicle out of park. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 43,000. *bf the consumer stated that in 2018, they were stopped at a traffic light when another vehicle had collided with the bumper of the consumer's vehicle. *as”Owner report · Power Train · Jul 2020
“Tl* the contact owns a 2013 ford transit connect. While driving various speeds, the cooling gauge went to hot without warning. The vehicle was taken to an independent mechanic who stated that coolant needed to be added. The contact called davidson ford (18621 us-11, watertown, ny 13601, (315) 873-3388) where it was diagnosed that the radiator and thermostat needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available.”Owner report · Engine · Mar 2019
“My transit's gauge went to hot very quickly, I checked the coolant and it was empty. It was full a month ago. I added coolant and the gauge still went to hot. I took it to my mechanic and they could not find the problem. They called the ford dealer and told them the problem. They told my mechanic to put in a new radiator and thermostat. Which they delivered to my mechanic. But the gauge would fluctuate. My mechanic found recall #17s09 which applied to my problem but the VIN # doesn't come up on recall I think because it is a different size engine. It was assembled at the same plant as the recall vehicles and it only has 35,000 miles on it.”Owner report · Engine · Mar 2019
“The rear wheel adjusters are needing to be replaced every 15 to 20 thousand miles mainly on the right rear wheels. We have only been using motorcraft parts. The driver complains that there is a grinding, clicking noise coming from the rear wheels. I have checked with the dealer to see if they have had any other complaints on the issue and they tell me that they only sell a lot of them.”Owner report · Service Brakes · Jan 2019
“Takata recall - cooling system, overheating , danger - could cause fire due to over heating ! Coolant level keeps dropping , no warning !! Always while driving ! Can't go far ! Can't drive vehicle !!”Owner report · Engine · Nov 2018
“I found pulling on to a 55 mph highway starting from a gravel lot, I allow plenty of space from traffic and, if I get the slightest when spin, the power drops and I am half in traffic and can't move for a few seconds. I have had cars honk and weave around me to avoid collision. I made a great distance to be safe and I was almost hit by stalling in the lane. 4 seconds at 60 mph is 352 feet. It goes away quick. Others report the same problem in the snow trapping the van in place. Others have pulled fuse 191 to disable all ABS and traction control functions. You can't do that in traffic. Has no-one crashed, or been killed by this? Ford offers no solution for this death trap.”Owner report · Electronic Stability Control (Esc) · Oct 2018
When filing, owners marked a crash in 3 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Specifications
Factory options offered for the 2013 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Transit Connect by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2013 Ford Transit Connect reliable?
NHTSA has 32 owner complaints and 4 recall campaigns on record for the 2013 Ford Transit Connect. The most complained-about area is power train (17% of complaints).
At what mileage do 2013 Ford Transit Connect problems usually appear?
Half of the complaints that mention mileage were filed at 35,350 miles or less.
Does the 2013 Ford Transit Connect have open recalls?
4 recall campaigns have been issued, the latest concerning equipment adaptive/mobility. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.