Carlexica

2011 Ford Transit Connect: problems, recalls and reliability

1 recall and 24 owner complaints on record; most reports concern visibility/wiper.

Data updated weekly · latest recall Aug 2012

1
recalls
24
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testRollover ★★★★★
Among the quietest Transit Connect years (#11 of 12 by complaints, age-adjusted)No fire reports

Common problems

Computed from 24 owner complaints filed with NHTSA for this exact model year.

Limited data: only 24 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Visibility/Wiper (windshield, wipers, defroster, mirrors)6 complaints
Electrical System (battery, wiring, electronics)3 complaints
Power Train (transmission, axles, driveline)3 complaints
Traction Control System2 complaints
Service Brakes (brakes)2 complaints
Vehicle Speed Control (unintended acceleration, cruise control)2 complaints
Passenger side wiper arm came off during a recent rain storm. I have contacted my local Ford dealer and Ford Customer Service in regards to 12s36 (NHTSA #12v-374). Ford explained it effects certain model years, produced during a certain time, at a certain manufacture facility. My vehicle meets all of the parameters, yet they will not honor the recall because the vin number is not listed. Please help. It is a minor repair, yet it is obviously a manufacturer issue.Owner report · Visibility/Wiper · Mar 2026
When half or 3/4 loaded going up a hill on hwy van down shifts a jerks in to gear . Feels like you got kicked off a horse . Most noticable between 40mph and 50 mph.. This has damaged 3 sets of motor mounts in 117,000 miles started st 15000 miles and getting worse at dealer againOwner report · Engine · Mar 2020
Multiple times, the electrical systems seems to just shut down while driving. With no warning all the lights and dash indicators will flash and all go out. Engine will briefly run, then quit. Several times been very lucky to get off road or freeway without incident. Ford dealer worked on it for 1+ yrs, replaced alternator and battery. I've trouble tested and find no issues. No apparent grounding issues. No fuses or relays appear to be faulty. Found many like-complaints online. Acts like a battery/alternator issue. But later, after jumped battery, all systems works without incident for several days, weeks, months...you never know when its going to hit.Owner report · Electrical System · Apr 2019
Show 7 more owner reports
Tl* the contact owns a 2011 ford transit connect. While driving various speeds and depressing the brake pedal, the vehicle was slow to decelerate. Also, brake fluid was leaking from the vehicle and the brake warning indicator illuminated. The vehicle was towed to the contact's residence. Prater ford (704 s wall st, calhoun, ga 30701, (706) 629-2883) informed the contact that the rear brakes needed adjustment. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 117,000.Owner report · Service Brakes · Feb 2019
When locking and unlocking the van it does not always unlock the back doors for the sliding doors have to climb over the front seats to manually unlock them difficult to get children out of the back seat extreme problem in an emergencyOwner report · Structure · Jul 2018
Driving on the free way at 80 mph and car stalls. Check engine light and wrench light came on. Pulled to the side restarted car everything was normal again. A few days later started doing again and more often. I am afraid to ride my car it is a safety issue. I put a scanner on the car and "throttle stuck closed code came on". I will take it in to the dealer tomorrow. I believe it is a issue from the manufacturere.Owner report · Electrical System · Dec 2015
We had a windshield wiper fly off while driving in a storm. When we brought it to repair shop the other wiper fell off. We did research online and showed some vehicles for that issue were recalled but ours was not. Obviously this is a defect and ford will not pay.Owner report · Visibility/Wiper · Oct 2015
Tl* the contact owns a 2011 ford transit connect. While merging into traffic at 20 mph, the contact heard an abnormal loud noise coming from the vehicle. The contact stated that the failure became worse over time. An independent mechanic was unable to duplicate the failure. Shortly after, the throttle body and check engine indicators illuminated on the instrument panel. The contact took the vehicle to another independent mechanic to have the vehicle diagnosed and was informed that the transmission had become inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,000.Owner report · Power Train · Jun 2015
Tl* the contact owns a 2011 ford transit connect. The contact stated that the steering wheel seized immediately after the key was inserted into the ignition, which prevented the contact from starting the vehicle. The vehicle was towed to her residence and was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 120,300. The current mileage was 120,344.Owner report · Steering · Apr 2014
Tl* the contact owns a 2011 ford transit connect. The contact stated that while driving 30 mph, the brakes failed when applied. The vehicle was taken to the dealer for diagnosis where it was stated that the brakes needed to be replaced. The vehicle was repaired but the problem persisted. The manufacturer was notified. The approximate failure mileage was 15,000.Owner report · Service Brakes · May 2013

Recalls - 1 campaign

VISIBILITY:WINDSHIELD WIPER/WASHER12V374000 · Aug 2012

Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.

Remedy: Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.

Specifications

Factory options offered for the 2011 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Body stylesVan

How other years compare

Check your exact Transit Connect by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2011 Ford Transit Connect reliable?

NHTSA has 24 owner complaints and 1 recall campaign on record for the 2011 Ford Transit Connect. The most complained-about area is visibility/wiper.

Does the 2011 Ford Transit Connect have open recalls?

1 recall campaign has been issued, the latest concerning visibility:windshield wiper/washer. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.