Carlexica

2012 Dodge Journey: problems, recalls and reliability

6 recalls and 376 owner complaints on record; the weakest area is electrical system (21% of complaints); the 2011 model year looks more trouble-free.

Data updated weekly · 1 new complaint in the last 90 days · latest recall Jul 2017

6
recalls
376
owner complaints
13
fire reports
81,148
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★Front ★★★★Side ★★★★★Rollover ★★★★
4-star NHTSA overall safety ratingProblems tend to appear late (median 81,148 mi)Weak spot: electrical system (21%)13 fire reports

Common problems

Computed from 376 owner complaints filed with NHTSA for this exact model year.

Electrical System (battery, wiring, electronics)21% · 71 complaints
Service Brakes (brakes)20% · 68 complaints
Engine (engine mechanics)16% · 56 complaints
Air Bags (airbags and crash sensors)6% · 22 complaints
Power Train (transmission, axles, driveline)6% · 21 complaints
Electronic Stability Control (Esc)6% · 20 complaints
The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to accelerate above 20 MPH while driving. The vehicle was taken to the local dealer and was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,589.Owner report · Engine And Engine Cooling · Jun 2026
My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn't start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.Owner report · Electrical System · Jan 2026
I need antilock breaking module part number 68194693AF. The manufacturer has put it on a back order with around 1000 orders waiting. Please check why they are not issuing a recall when so many people are waiting for the same issue.Owner report · Unknown Or Other · Oct 2025
Show 7 more owner reports
My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on the wheel where the flat tire occurred and expect to do so on the other wheelsOwner report · Wheels · Jul 2025
The contact owns a 2012 Dodge Journey. The contact stated while driving 50-60 MPH, the brakes locked up and the vehicle became uncontrollable. There was an unknown orange warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.Owner report · Service Brakes, Hydraulic · Apr 2025
Moisture in ABS module causing warning lights. My vehicle vin was not included in the 2012 dodge journey recall but I am having the same issueOwner report · Unknown Or Other · Jan 2025
The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.Owner report · Seats · Jan 2025
The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.Owner report · Electronic Stability Control (Esc) · Nov 2024
The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.Owner report · Power Train · Oct 2024
The car says something like Vin number bot recognized. The windshield wipers start going crazy all the exterior and interior lights start going crazy the steering will locks the brakes lock and the car shuts off no accidentOwner report · Electrical System · Aug 2024

When filing, owners marked a crash in 21 of these complaints and injuries in 24 - self-reported to NHTSA, not verified accident statistics.

Recalls - 6 campaigns

ENGINE AND ENGINE COOLING11V487000 · Sep 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP15V675000 · Oct 2015

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

SERVICE BRAKES, HYDRAULIC:FLUID11V550000 · Nov 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS16V273000 · May 2016

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

AIR BAGS:FRONTAL17V432000 · Jul 2017

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

ENGINE AND ENGINE COOLING:ENGINE15V431000 · Jul 2015

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

How other years compare

Check your exact Journey by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2012 Dodge Journey reliable?

NHTSA has 376 owner complaints and 6 recall campaigns on record for the 2012 Dodge Journey. The most complained-about area is electrical system (21% of complaints).

At what mileage do 2012 Dodge Journey problems usually appear?

Half of the complaints that mention mileage were filed at 81,148 miles or less.

Does the 2012 Dodge Journey have open recalls?

6 recall campaigns have been issued, the latest concerning engine and engine cooling. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.