Carlexica

2002 Chrysler PT Cruiser: problems, recalls and reliability

5 recalls and 511 owner complaints on record; the weakest area is electrical system (14% of complaints); the 2003 and 2004 model years look more trouble-free.

Data updated weekly · latest recall Apr 2009

5
recalls
511
owner complaints
34
fire reports
51,935
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

One of the most complained-about PT Cruiser years (#2 of 9, age-adjusted)34 fire reports

Common problems

Computed from 511 owner complaints filed with NHTSA for this exact model year.

Electrical System (battery, wiring, electronics)14% · 68 complaints
Structure (body, frame, doors, rust)12% · 60 complaints
Exterior Lighting (headlights, taillights)9% · 46 complaints
Steering (steering wheel, rack, power assist)8% · 39 complaints
Air Bags (airbags and crash sensors)8% · 38 complaints
Engine And Engine Cooling (engine, radiator, overheating)6% · 30 complaints
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.Owner report · Visibility · Jun 2024
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that while driving at 35 MPH, she could smell fuel in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who located a fuel leak on the fuel trail line. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 02V215000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 138,000.Owner report · Fuel System, Gasoline · Jul 2023
Hello My name is [XXX]. I own a 2002 Chrysler Pt cruiser and for some reason the power steering went out while I was driving! I was able to make it home because I wasn't far away! My power steering stopped out of no where and my fluid is full and my belt is attached I was also told my pump was in great condition! I'm really concerned because I had my 6 year old child in the car! I now can't make appointments work or even take my child to school I'm in need for help! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Owner report · Steering · Jun 2023
Show 7 more owner reports
While driving the vehicle I could begin to smell a strong odor of gas them almost like the smell of plastic melting and the vehicle engine started running hot temperature so I immediately turned off the engine as I pulled over to the side of the road and as I stepped out of the car aflame began under the hood and ended up burning my entire engine. Fire department had to come and extinguish the car.Owner report · Fuel/Propulsion System · Jul 2021
Tl* the contact owns a 2002 chrysler pt cruiser. The contact stated that while driving at an undisclosed speed, the air bag sensor warning light remained illuminated. The cause of the failure was not determined. An unknown dealer and the manufacturer were notified of the failure but, no assistance was offered. The failure mileage was 102,000.Owner report · Air Bags · Jan 2021
Drove the vehicle 12 miles to get home. (the vehicle was stationary) immediately turning off engine after making it home. Power steering fluid leakage (big leak) from hose and smoke smell from under hood. (engine looks chard)Owner report · Unknown Or Other · Oct 2019
Tl* the contact owns a 2002 chrysler pt cruiser. The contact stated that the high beam head lamps would illuminate randomly day or night. The contact stated that the failure occurred at least six times in one week. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The contact also stated that the multi-function switch that controlled the headlights was replaced by him. The contact noticed that the plastic clip holding the electrical harness to the switch had burned. The approximate failure mileage was 153,000.Owner report · Exterior Lighting · Jun 2019
Takata recall this vehicle was involved in a t-bone accident in which drivers side back seat to rear hatch was t-boned. Both front airbags deployed at impact. The passenger side airbag was pristine white without any fray when deflated. The drivers side airbag was full of gun shot residue and bag frayed. The drivers seat belt was burned (belt was charred) onto drivers chest and there was an apparent puncture wound left of center chest and my significant other was deceased. This happened jan 27, 2019. I'm waiting on certified reports from la county coroner and chp. Due end march, early april. *dsyOwner report · Air Bags · Jan 2019
My lights shut off while driving. Not only did my headlights shut off but my dash board lights and the lights on my gear shift did as well. My doors will not lock as well.Owner report · Electrical System · Dec 2017
Vehicle recalled in 2004 for power steering pressure hose leak potential. Recall was completed. Power steering pressure hose is now leaking. Chrysler will not honor a repair.Owner report · Steering · Oct 2017

When filing, owners marked a crash in 40 of these complaints and injuries in 50 - self-reported to NHTSA, not verified accident statistics.

Recalls - 5 campaigns

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH01V288000 · Sep 2001

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

Remedy: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS04V268000 · Jun 2004

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.

Remedy: DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

FUEL SYSTEM, GASOLINE:DELIVERY02V215000 · Aug 2002

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY SEAL OVER THE FUEL PUMP MODULE. OWNER NOTIFICATION BEGAN AUGUST 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

EXTERIOR LIGHTING09E012000 · Apr 2009

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

SUSPENSION08E033000 · Apr 2008

FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

Remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

Specifications

Factory options offered for the 2002 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]

How other years compare

Check your exact PT Cruiser by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2002 Chrysler PT Cruiser reliable?

NHTSA has 511 owner complaints and 5 recall campaigns on record for the 2002 Chrysler PT Cruiser. The most complained-about area is electrical system (14% of complaints).

At what mileage do 2002 Chrysler PT Cruiser problems usually appear?

Half of the complaints that mention mileage were filed at 51,935 miles or less.

Does the 2002 Chrysler PT Cruiser have open recalls?

5 recall campaigns have been issued, the latest concerning electrical system:wiring:interior/under dash. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.