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2002 Chrysler Concorde: problems, recalls and reliability

1 recall and 65 owner complaints on record; the weakest area is engine and engine cooling (35% of complaints); the 2003 model year looks more trouble-free.

Data updated weekly · latest recall Feb 2003

1
recalls
65
owner complaints
1
fire reports
55,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Among the quietest Concorde years (#10 of 12 by complaints, age-adjusted)Weak spot: engine and engine cooling (35%)1 fire report

Common problems

Computed from 65 owner complaints filed with NHTSA for this exact model year.

Engine And Engine Cooling (engine, radiator, overheating)35% · 23 complaints
Air Bags (airbags and crash sensors)9% · 6 complaints
Electrical System (battery, wiring, electronics)9% · 6 complaints
Power Train (transmission, axles, driveline)9% · 6 complaints
Wheels (wheels, lug nuts, bearings)5% · 3 complaints
Service Brakes, Hydraulic (brakes)5% · 3 complaints
This car has an ongoing recall for seat recliner bolts. I was driving and all of the sudden the seat back went flat and I fell backwards while driving. This will be the 4th time the seat belt recliner bolt broke. I believe I am due financial restitution even though I did not get injured or worse I could have killed someone at highway speeds. I was on a city street at 40mph when this happened.Owner report · Seats · Sep 2020
Tl* the contact owns a 2002 chrysler concorde. While driving at any speed, a fuel odor was noticed. There were no warning indicators illuminated. The dealer was contacted (fremont auto mall in fremont, ca) and stated that there was no recall. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was 216,000.Owner report · Fuel/Propulsion System · Jul 2017
Tl* the contact owns a 2002 chrysler concorde. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 43,000.Owner report · Air Bags · Nov 2012
Show 7 more owner reports
Tl* the contact owns a 2002 chrysler concorde. The contact stated that while driving approximately 35 mph, the vehicle decelerated as the rpm reading increased. The contact stated that after shutting the engine off and restarting, he was able to drive without failure. The failure later recurred intermittently. The vehicle was taken to the dealer for diagnosis but the technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 85,000. *trOwner report · Power Train · Aug 2012
Tl* the contact owns a 2002 chrysler concorde. The contact was driving 50 mph he drove over black ice and crashed into another vehicle. A passenger sustained injuries to the neck and back, and was transported to the hospital. The contact stated that the air bags did not deploy. The vehicle was destroyed. A police report was available. The manufacturer advised the contact that although the vehicle was destroyed, because the frame was undamaged the air bags did not deploy. The failure mileage was 99,000.Owner report · Air Bags · Dec 2010
2002 chrysler concorde. Driver's seat back suddenly reclined. The seat back will not stay up. Chrysler recall c04 (NHTSA campaign number 03v035000 had allegedly been performed on this vehicle by the selling dealer, laflam chryler in runnemede, nj, on feb 20, 2007. This recall is supposed to entail replacement of the seat bolt assembly to prevent this problem. I am the original owner. *trOwner report · Seats · May 2009
Tl*the contact owns a 2002 chrysler concorde. While driving 65 mph, the vehicle stalled without warning and began smoking. The vehicle was towed to an auto body shop. The technician stated that the timing chain and head gasket failed. The vehicle has not yet been repaired. The failure and current mileages were 92,500.Owner report · Engine And Engine Cooling · Apr 2009
Tl*the contact owns a 2002 chrysler concorde. The contact stated that the 2.7 liter engine in his vehicle was malfunctioning. He heard a loud knocking noise and oil was not being pumped into the engine. The contact had the vehicle serviced for an oil change and routine maintenance in hopes that the failure would be corrected. The mechanic informed him that the oil was not the issue; however, the engine was malfunctioning. The manufacturer advised him to get a written estimate and send it to them. The failure mileage was 48,000.Owner report · Engine And Engine Cooling · Feb 2009
Rear seat belts (3) do not catch when I pull on them suddenly. I did not have any incident that caused me to check them. I understand seat belts are warranted for the life of the car so that they can be repaired without cost. The car is 2002 chrysler concorde. It has approx. 64,000 miles and I am the original owner. *trOwner report · Seat Belts · Aug 2008
From the time of purchase we noticed the interior lights flickering. This could occur while driving, while parked, and even while the car was turned off at night. The car's alarm would also chirp when the car was off. This has continued, and progressed to the battery draining if un-driven for over 12 hours. We couldn't get any of our mechanics to take an interest in the issue. They couldn't offer any suggestions. When having a minor accident repaired, a mechanic suggested a problem with the wiring harness. *trOwner report · Electrical System · Apr 2008

When filing, owners marked a crash in 4 of these complaints and injuries in 3 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

SEATS:FRONT ASSEMBLY:RECLINER03V035000 · Feb 2003

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

How other years compare

Check your exact Concorde by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2002 Chrysler Concorde reliable?

NHTSA has 65 owner complaints and 1 recall campaign on record for the 2002 Chrysler Concorde. The most complained-about area is engine and engine cooling (35% of complaints).

At what mileage do 2002 Chrysler Concorde problems usually appear?

Half of the complaints that mention mileage were filed at 55,000 miles or less.

Does the 2002 Chrysler Concorde have open recalls?

1 recall campaign has been issued, the latest concerning seats:front assembly:recliner. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.