Carlexica

2002 Chrysler 300M: problems, recalls and reliability

2 recalls and 83 owner complaints on record; the weakest area is electrical system (14% of complaints); the 2003 model year looks more trouble-free.

Data updated weekly · latest recall Apr 2009

2
recalls
83
owner complaints
3
fire reports
68,750
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

3 fire reports

Common problems

Computed from 83 owner complaints filed with NHTSA for this exact model year.

Electrical System (battery, wiring, electronics)14% · 11 complaints
Steering (steering wheel, rack, power assist)12% · 10 complaints
Engine And Engine Cooling (engine, radiator, overheating)11% · 9 complaints
Seats10% · 8 complaints
Air Bags (airbags and crash sensors)10% · 8 complaints
Power Train (transmission, axles, driveline)9% · 7 complaints
The horn does not work which in the state of New Hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. Not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and I checked some forums that confirmed said failure might also disable the horn, and that is what happened. The problem occurs even when parked.Owner report · Electrical System · Nov 2021
My driver's side mirror has oozed a gel and lost reflective properties. It is very dangerous to change lanes and get on interstate highways. This happened pretty quickly. It started with turning an amber color, then every time it rained it would appear as a gel leaked from bottom of mirror glass. Now as of this date I am unable to see anything in this mirror. I've seen other chrysler and dodge vehicles with the same problem. My husband worked at dodge chrysler jeep in our city and said this happened a lot in chrysler's. This problem started around december 2016. Completely lost reflection in february 2017.Owner report · Unknown Or Other · Dec 2016
Tl* the contact owns a 2002 chrysler 300m. The contact stated that while entering the vehicle, the driver side seat reclined independently and failed to readjust back into the upright position. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 03v035000 (seat). The manufacturer was not made aware of the failure. The failure mileage was 69,000.Owner report · Seats · Feb 2016
Show 7 more owner reports
Fuel hose that runs to the fuel rail has a hole on it that squirts fuel on the manifold that is very dangerous of car catch fire. Dealer said the part is discontinued.Owner report · Fuel/Propulsion System · Jan 2016
Tl* the contact owns a 2002 chrysler 300m. While driving 5 mph, the engine shut off and restarted after a couple of minutes. The engine shut off without warning. The contact placed the gear into neutral and coasted the vehicle to the side of the road. The vehicle was restarted and taken to an independent mechanic who was unable to diagnose the failure. The contact notified the manufacturer of the failure and was informed to take the vehicle to a local dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The failure mileage was 75,000. Ma 10/25/15 *cnOwner report · Engine · Sep 2015
Tl* the contact owns a 2002 chrysler 300m. The contact stated that the vehicle shifted down into a lower gear several times without warning and then the vehicle stalled repeatedly. The contact had to constantly pull the vehicle over, turn off the vehicle, and reset the computer in the vehicle to prevent the failure. The contact indicated that the failure became progressively worse. The vehicle was taken to an authorized dealer for further inspection. The manufacturer was notified of the failure. The failure mileage was not available.Owner report · Electrical System · May 2015
Tl* the contact owns a 2002 chrysler 300m. The contact stated that while driving 55 mph, the contact suddenly lost control of the steering causing the vehicle to crash on the guard rail. The air bags did not deploy. A police report was not filed and no injuries were reported. The vehicle was taken to an independent mechanic. The technician stated that the lug nut on the right tie rod became loose. As a result, the pin would need to be replaced as preventative measure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 194,000.Owner report · Steering · Sep 2014
The clockspring failed. This connects all the controls on the steering wheel and the airbag to the car's system. The problem here is a shortage of replacements-the part is on a nationwide backorder. It would seems to me that this is a part that should always be available. *trOwner report · Air Bags · May 2014
On my way to work on may 8th 2014, my battery light came on. In a split second decision I decided to go to work instead of coffee first to call a mechanic and within 2 minutes my car had died. Smoke was coming in through my vents and I had witnesses yelling at me to get away from my car it was on fire. In the 5 minutes it took the fire department to get there, the front of my car was gone. I had little to no warning of this and have since found that chrysler was aware of this problem with no recall of the vehicle. I am very thankful that my children were not with me that day and thankful that the only injury to me was smoke/fume inhalation. *trOwner report · Engine · May 2014
I had both front strut assemblies replaced and a 4 wheel alignment. While driving home the vehicle continued to pull to the right. I returned the car to the shop and upon investigating further I was told the rack pinion assemble failed and needed to be replaced. The original $850 job became a $1750 job. *trOwner report · Steering · Nov 2013

When filing, owners marked a crash in 13 of these complaints and injuries in 13 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

SEATS:FRONT ASSEMBLY:RECLINER03V035000 · Feb 2003

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

EXTERIOR LIGHTING09E012000 · Apr 2009

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

How other years compare

Check your exact 300M by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2002 Chrysler 300M reliable?

NHTSA has 83 owner complaints and 2 recall campaigns on record for the 2002 Chrysler 300M. The most complained-about area is electrical system (14% of complaints).

At what mileage do 2002 Chrysler 300M problems usually appear?

Half of the complaints that mention mileage were filed at 68,750 miles or less.

Does the 2002 Chrysler 300M have open recalls?

2 recall campaigns have been issued, the latest concerning seats:front assembly:recliner. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.