2018 Chevrolet Silverado 3500: problems, recalls and reliability
6 recalls and 18 owner complaints on record; most reports concern engine.
Data updated weekly · latest recall Oct 2024
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 18 owner complaints filed with NHTSA for this exact model year.
“Recall N192265660 repair failed. Dealer stated that GM refused to participate in the repair. Smoke and smell of burning electrical followed by the rear window exploding. Dealer quoted over $1900 to repair and suggested we go aftermarket and have the repair done elsewhere. Vehicle has approximately 62k miles since last attempt to repair the recall.”Owner report · Electrical System · Apr 2026
“The contact owned a 2018 Chevrolet Silverado 3500 Commercial Vehicle. The contact received notifications of NHTSA Campaign Numbers: 21V496000 (Equipment) and 23V047000(Fuel System, Diesel) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.”Owner report · Equipment · Jan 2025
“46000 miles and the oil pan rotting from the salt on the roads i have an extended warranty no one wants to cover the warranty it has 100000 power train warranty and no one wants to be responsible for it”Owner report · Engine · Aug 2023
Show 7 more owner reports
“The contact owns a 2018 Chevrolet Silverado 3500. The contact stated that the fuel tank had collapsed. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel pump and rear fuel tank needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted but no additional assistance was provided. The contact had received notification of NHTSA Campaign Number: 23V047000 (Fuel System, Diesel). The failure mileage was approximately 68,390. VIN tool confirms parts not available.”Owner report · Fuel System, Diesel · Jun 2022
“stabilitrak system truck speeds up when braking,and pulls left or right transmission shift hard when warning lights come on intermittently”Owner report · Power Train · Feb 2022
“The contact owns a 2018 Chevrolet Silverado 3500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. Jerry Haag Motors (1475 N High St, Hillsboro, OH 45133) and Bush Auto Place (1850 Rombach Ave, Wilmington, OH 45177) had both been notified about the recall; however, both dealers informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Equipment · Aug 2021
“Reductant heater went out. Known problem with these trucks yet no recall so when you are over there emmisions warranty you're out of luck truck had 60k on it and is going to cost me 1600$ between parts and labor to fix it”Owner report · Unknown Or Other · Feb 2021
“Tl* the contact owns a 2018 chevrolet silverado 3500. The contact received a recall notice for NHTSA campaign number: 19v328000(engine). After contacting reliable chevrolet (9901 coors blvd, albuquerque, nm) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Engine · Jun 2019
“Tl* the contact owns a 2018 chevrolet silverado 3500. The contact received notification of NHTSA campaign number: 19v328000 (engine); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Engine · May 2019
“Tl* the contact owns a 2018 chevrolet silverado 1500. The contact received notification of NHTSA campaign number: 19v328000 (engine). The vehicle was taken to martin chevrolet buick gmc (420 w southline st, cleveland, tx 77327, (281) 592-2644) to be serviced. The contact stated that the dealer did not complete the recall repairs as described in the manufacturer's remedy. Disconnected instead of being replaced. The manufacturer was made aware of the failure and did not assist. The approximate failure mileage was 12,000 and continues to be ongoing milage now - 15,000.*bf*jb”Owner report · Engine · Apr 2019
Recalls - 6 campaigns
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
How other years compare
Check your exact Silverado 3500 by VIN
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Is the 2018 Chevrolet Silverado 3500 reliable?
NHTSA has 18 owner complaints and 6 recall campaigns on record for the 2018 Chevrolet Silverado 3500. The most complained-about area is engine.
Does the 2018 Chevrolet Silverado 3500 have open recalls?
6 recall campaigns have been issued, the latest concerning seat belts:front:retractor. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.