Carlexica

2003 Chevrolet Impala: problems, recalls and reliability

8 recalls and 694 owner complaints on record; the weakest area is electrical system (33% of complaints).

Data updated weekly · latest recall Oct 2015

8
recalls
694
owner complaints
32
fire reports
85,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Problems tend to appear late (median 85,000 mi)Weak spot: electrical system (33%)32 fire reports

Common problems

Computed from 694 owner complaints filed with NHTSA for this exact model year.

Electrical System (battery, wiring, electronics)33% · 221 complaints
Exterior Lighting (headlights, taillights)13% · 87 complaints
Engine (engine mechanics)10% · 71 complaints
Engine And Engine Cooling (engine, radiator, overheating)10% · 70 complaints
Service Brakes, Hydraulic (brakes)6% · 41 complaints
Air Bags (airbags and crash sensors)4% · 30 complaints
My car sometimes cuts off while driving. Was on highway 301 running about 60 mph in the middle lane and just lost power no warning. No code no nothing. Sacred me, I truly feel that's a safety issue, for me and the cars behind me. It's bad not knowing when or where this will happen again.Owner report · Electrical System · Nov 2024
After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between themOwner report · Exterior Lighting · Apr 2024
Ignition lock issue. I'm guessing security light came on hard to start vehicle when switch doesn't work. Almost left me stranded. Apparently this is common. I have kids and if I get stranded with them what am I supposed to do? Something needs to be doneOwner report · Unknown Or Other · Feb 2024
Show 7 more owner reports
Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I'm like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I'm when I gave Chevy a call ball they took my they manager not to bring the car back I'm kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Owner report · Engine · Nov 2021
Vehicle shuts off when moving,turning or stopped at a traffic light. By switching to neutral, the engine may start after 1 or more tries. So far the failures have been on city streets and highways. But not interstates. The failures are many but unpredictable.Owner report · Engine · Feb 2021
I just recently bought this vehicle 03/11/20 and it ran great till yesterday when the intake manifold exploded and caught fire to the engine from the fuel lines melted this happened when I was getting a jump. It says there are no recalls pending it is the 3.8l and it looked original all the parts did can you please help me outOwner report · Fuel/Propulsion System · Aug 2020
Turn signals work intermittently for 6 years. Transmission makes squeak upon starting from dead stop after changing fluid and filter for 2nd time. ABS went out 6 years ago.Owner report · Electronic Stability Control (Esc) · Oct 2019
ABS/traction control.when ABS and traction control lights come on makes grinding noise /brakes grab has become dangerous to have on the road. Only have 125,950 miles has been causing problems for last 5,000 miles. Took to shop mechanic.could not identify problem. Can not turn traction control off/ on manually does it on its own. .has to be a recall for this problem. As many complaints for this same dangerous problem there should be a factory recall before someone gets hurt or worse.this problem happens when in motion turning and while applying brake. City street and highway.Owner report · Air Bags · May 2019
On a cold start my car will not start for at least one time, and once you get it on the highway the car will surge and jump rpms and occasionally will just die and leave me stranded on the highway. I've replaced just about every sensor relating to the issue and the fuel pump and still have no idea what is wrong. I still owe money on the car and I'd rather just figure out how to fix it. Thank you and I look forward to hearing back from you.Owner report · Unknown Or Other · Apr 2019
Recall id 240424 received this from credit karma. Currently our car is having overheating issues. Engine cooling issues,exhaust manifold/header/muffler/tailpipe, oil leaking on to my exhaust I'm afraid to drive it, afraid it may catch fire.Owner report · Engine · Apr 2019

When filing, owners marked a crash in 32 of these complaints and injuries in 26 - self-reported to NHTSA, not verified accident statistics.

Recalls - 8 campaigns

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE15V701000 · Oct 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine's front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

STEERING08E063000 · Oct 2008

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.

Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES07E021000 · Mar 2007

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

ELECTRICAL SYSTEM:IGNITION14V400000 · Jul 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

STEERING09E005000 · Feb 2009

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE03V051000 · Feb 2003

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.

AIR BAGS:FRONTAL02V222000 · Aug 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

ENGINE AND ENGINE COOLING09V116000 · Apr 2009

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Remedy: DEALERS WILL REPLACE THE ENGINE'S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE'S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

How other years compare

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Frequently asked questions

Is the 2003 Chevrolet Impala reliable?

NHTSA has 694 owner complaints and 8 recall campaigns on record for the 2003 Chevrolet Impala. The most complained-about area is electrical system (33% of complaints).

At what mileage do 2003 Chevrolet Impala problems usually appear?

Half of the complaints that mention mileage were filed at 85,000 miles or less.

Does the 2003 Chevrolet Impala have open recalls?

8 recall campaigns have been issued, the latest concerning engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.