Carlexica

2019 Chevrolet Cruze: problems, recalls and reliability

2 recalls and 20 owner complaints on record; most reports concern power train.

Data updated weekly · 1 new complaint in the last 90 days · latest recall Oct 2020

2
recalls
20
owner complaints
1
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★
Among the quietest Cruze years (#9 of 9 by complaints, age-adjusted)5-star NHTSA overall safety rating1 fire report

Common problems

Computed from 20 owner complaints filed with NHTSA for this exact model year.

Limited data: only 20 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Power Train (transmission, axles, driveline)4 complaints
Engine (engine mechanics)3 complaints
Service Brakes (brakes)3 complaints
Air Bags (airbags and crash sensors)2 complaints
Electrical System (battery, wiring, electronics)1 complaint
Visibility/Wiper (windshield, wipers, defroster, mirrors)1 complaint
The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not stop, the brakes would not work causing a major accident.Owner report · Service Brakes · Jul 2026
Timing chain rattles, due the the chain tensioner not having motor oil at early morning start-up. This causes the chain to be loose and eventually engine damage. Europe already issued recalls to this issue. They solved this issue by installing a seal, TIMING CHAIN TENSIONER FOR CHEVROLET GMC OPEL FEBI BILSTEIN 181945.Owner report · Engine · Feb 2025
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenienceOwner report · Engine · Jun 2024
Show 7 more owner reports
The vehicle needs the transmission bolts replaced has a recall need repaired as as possible. The automatic transmission jerkOwner report · Forward Collision Avoidance · Jun 2024
When going in to get new tires, I was infomred the Primwall 205/55R16 I had had put on the car less than 2 years ago are now seperating. So far, the company is unwilling to replace them.Owner report · Tires · May 2024
The contact owns a 2019 Chevrolet Cruze. The contact stated that after starting the vehicle and shifting into drive(D), the SRS warning light illuminated on the instrument panel. The contact stated that the air bag warning light had been illuminated for months prior to experiencing the new failure. The vehicle was taken to an independent mechanic who failed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.Owner report · Air Bags · Jun 2023
Brakes on vehicle failed while driving down the freeway, when I needed to slow down to take my exit. Brakes were hard, and would not stop the vehicle. I shifted into neutral, and used the ramp to stop the vehicle. Car is currently at the Wilsonville Chevrolet for repairs. When I spoke with the Shop lead, he is aware of the problem, but stated my vehicle is not included in the recall for the same problem as other vehicles of the same make and model.Owner report · Service Brakes · Feb 2022
Front window defrost loses function/power, where the front window fogs up and can't see road ahead. Vehicle must be fully restarted to re-engage the defrost function. Radio also has the same issue.Owner report · Electrical System · Jul 2021
The contact owns a 2019 Chevrolet Cruze. The contact stated that the front windshield defroster failed to operate properly causing the windshield to remain foggy. The failure caused a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 1,500.Owner report · Visibility · Jun 2019
The windshield that chevrolet puts in these cars is not very clear, I work in the glass industry and I notice it every time I drive it. You can see distortion in the film of the laminated glass. They replaced the windshield once, and I still see the distortion.Owner report · Visibility/Wiper · Feb 2019

When filing, owners marked a crash in 4 of these complaints and injuries in 3 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

POWER TRAIN:AUTOMATIC TRANSMISSION20V668000 · Oct 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER18V576000 · Aug 2018

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Specifications

Factory options offered for the 2019 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

TransmissionContinuously Variable Transmission (CVT)

How other years compare

Check your exact Cruze by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2019 Chevrolet Cruze reliable?

NHTSA has 20 owner complaints and 2 recall campaigns on record for the 2019 Chevrolet Cruze. The most complained-about area is power train.

Does the 2019 Chevrolet Cruze have open recalls?

2 recall campaigns have been issued, the latest concerning power train:automatic transmission. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.