2014 Chevrolet Captiva: problems, recalls and reliability
0 recalls and 138 owner complaints on record; the weakest area is electrical system (35% of complaints); the 2012 model year looks more trouble-free.
Data updated weekly
0
recalls
138
owner complaints
2
fire reports
64,000
typical failure mileage, mi
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
No recall campaignsWeak spot: electrical system (35%)2 fire reports
Common problems
Computed from 138 owner complaints filed with NHTSA for this exact model year.
Electrical System (battery, wiring, electronics)35% · 40 complaints
Engine (engine mechanics)19% · 22 complaints
Power Train (transmission, axles, driveline)11% · 12 complaints
Structure (body, frame, doors, rust)7% · 8 complaints
Air Bags (airbags and crash sensors)6% · 7 complaints
Electronic Stability Control (Esc)5% · 6 complaints
“Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.”Owner report · Structure · Oct 2022
“2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can”Owner report · Exterior Lighting · Jul 2022
“Drive Belt Tensioner is broken, causing loud noise under the hood. The belt could be affected if not repaired and confirmed by Firestone Auto Care. Nothing else but Chevy GM will not fix the issue even though there is a specific service campaign bulletin in regards to the issue.”Owner report · Unknown Or Other · Jul 2022
Show 7 more owner reports
“I was involved in a car accident that totaled my car and it was front damage my air bags did not come out. My car is with my insurance company. No messages or lamps etc had been on prior to the accident.”Owner report · Air Bags · Jun 2022
“The key is stuck and will not release from my ignition. I have tried numerous ways to get the key out and it just won't come out. I have had to disconnect my battery so that it doesn't drain my battery, but the issue is still there. I can't use my car to go to work due to the fact my key won't come out. This has really put me in a bind and is unacceptable. I don't have the money to have this fixed and I would like for the manufacturer to help me out. This is a real safety issue. I have had my car looked at by a mechanic and he is unsure of exactly how to fix this.”Owner report · Unknown Or Other · May 2022
“The key intermediately gets stuck in the ignition and will not come out, have to wiggle and move steering wheel and move from park to drive then try repeated times to get the key out. This appears to be a common problem with 2014 captivas.”Owner report · Unknown Or Other · Mar 2022
“My car suddenly started acting funny and was not running well while i was driving, when i got to a stop sign it totally died. It was towed to a shop and was totally out of oil, my car wasn't even 1500 miles over it's last oil change. The engine was totally ruined and needed to be replaced. THis again seems to be a common problem with these engines that they just go out using all the oil in the vehicle unexpectedly.”Owner report · Engine · Feb 2022
“Driving vehicle all of a sudden it just cut off with no warning . Lost power just went dead and would not start back up had to get towed.”Owner report · Unknown Or Other · Dec 2021
“Key gets stuck in ignition. Lose all power WHILE DRIVING or parked! Requires a jiggle on the battery cable to restore power. Radio loses power randomly while driving. a/c shuts off. This has been happening since we bought the car in June 2021.”Owner report · Electrical System · Oct 2021
“We were involved in a domino effect accident, where my car was totaled. It suffered severe front and rear damage, with the rear window shattered as we were struck from behind while stopped in traffic on an interstate. None of the airbags deployed.”Owner report · Air Bags · Apr 2021
When filing, owners marked a crash in 8 of these complaints and injuries in 15 - self-reported to NHTSA, not verified accident statistics.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
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Is the 2014 Chevrolet Captiva reliable?
NHTSA has 138 owner complaints and 0 recall campaigns on record for the 2014 Chevrolet Captiva. The most complained-about area is electrical system (35% of complaints).
At what mileage do 2014 Chevrolet Captiva problems usually appear?
Half of the complaints that mention mileage were filed at 64,000 miles or less.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.