2013 Chevrolet Captiva: problems, recalls and reliability
0 recalls and 97 owner complaints on record; the weakest area is engine (40% of complaints).
Data updated weekly
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 97 owner complaints filed with NHTSA for this exact model year.
“Key will lock in ignition and vehicle will not start. Happens intermittently. Battery is fine, alternator is fine, dealership replaced ignition when purchased which helped for about a year, but the problem continues to become more frequent. Rattling the battery fixes the problem, but only temporarily.”Owner report · Electrical System · Apr 2023
“Continus electric drop causing different systems to lose power, fail, or temporarly disable including but not limited to traction control, emergency break, radio and lights. After researching the problem in various forums I noted many owners facing the same problem over various years with no clear solution.”Owner report · Electrical System · Aug 2022
“The contact owns a 2013 Chevrolet Captiva. The contact stated that on multiple occasions after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. Also, the key would remain stuck inside the ignition switch and could not be removed. The vehicle was towed to a local service center who replaced the ignition switch, but the failure continued to occur. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,000.”Owner report · Electrical System · Aug 2021
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“Purchased care used at 76,000. Car went for repairs once after 4 month of ownership, was jerking. Camshaft actuator was replaced at this time. Oil change was done at this time as well. Six months later car begins to jerk repeatedly in drive and reverse when coming to a stop or idling, no warning lights lit. Upon inspection was found with no oil at all. Car was 3,500 into an oil change - burned through all oil. Since researching, this is a very common problem with the 2.4 l eco engine, same as chevy equinox. Engine is being repaired, may need replacement. Very upsetting owning vehicle under a year, and under 100,000 miles. Chevy needs to acknowledge this major issue with the captiva.”Owner report · Engine · Jan 2021
“Tl* the contact owns a 2013 chevrolet captiva. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the chassis control module needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unknown.”Owner report · Electrical System · Mar 2020
“The car is cutting off while I'm driving justt. Stop in the middle of traffic rpm is not registering the right way where the car is cutting off”Owner report · Engine · Feb 2020
“Oil just burns out of it. I would have to put oil in it every week to every other week. I got my regular oil changes and it didn't matter still needed oil constantly. Till my motor finally was blown with no oil even though I had just put some in. Wasn't leaking I had it looked at to see if was.”Owner report · Engine · Jan 2020
“Starting about 6 months ago, my "check engine" light started coming on and that it would start shaking when I was sitting idel. I took my captiva to a mechanic. I was told that he believed it dealt with oil consumption. I drive only short distances to my work, so I should not be using very much oil. Every time I have had the light come on, I take it in and they basically have to replace the majority of my oil. The vehicle is burning it much faster than it should be.”Owner report · Engine · Dec 2019
“Tl* the contact owns a 2013 chevrolet captiva. While reversing, the vehicle stalled. The contact also mentioned that two quarts of oil needed to be added each week. The vehicle was towed to kunes country ford lincoln of sterling (2811 n locust st, sterling, il 61081, (815) 625-6300) where the contact was informed that the bent valve cylinder head and components needed to be replaced. The contact was informed that the failure occurred because the cylinder "jumped time". The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 59,000.”Owner report · Engine · Oct 2019
“Tl* the contact owns a 2013 chevrolet captivia. The contact stated that the key was unable to eject from the ignition switch. The contact had to park the vehicle, engage the brake, and turn the steering wheel to remove the key from the ignition. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not contacted. The vehicle was not repaired. The approximate failure mileage was 100,000.”Owner report · Electrical System · Apr 2019
When filing, owners marked a crash in 1 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
How other years compare
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Is the 2013 Chevrolet Captiva reliable?
NHTSA has 97 owner complaints and 0 recall campaigns on record for the 2013 Chevrolet Captiva. The most complained-about area is engine (40% of complaints).
At what mileage do 2013 Chevrolet Captiva problems usually appear?
Half of the complaints that mention mileage were filed at 78,000 miles or less.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.