2014 Cadillac SRX: problems, recalls and reliability
2 recalls and 389 owner complaints on record; the weakest area is exterior lighting (69% of complaints); the 2016 model year looks more trouble-free.
Data updated weekly · 2 new complaints in the last 90 days · latest recall Jun 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 389 owner complaints filed with NHTSA for this exact model year.
“Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.”Owner report · Power Train · Jul 2026
“At lower speeds, especially after coasting, my car will lag for a few seconds before jerking forward. Also today I was coasting going about 25 mph and tried to accelerate and I pushed the pedal down and it wasn't doing anything for several seconds then decided to start speeding up. No warning lights have come on. This has been happening for a bit but today was the first time I was concerned for my safety as I was out on a major highway”Owner report · Power Train · May 2026
“ABS- traction control- brake- powersteering alarm appears stating to drive with caution- have taken the vechicle in for service and they state they can not repair the alarm- I asked if this would not be considered a recall issue due to saftey issue. As the car states it is not safe to be driven- as I see this a an imminate saftey hazard as the power steering does not work and ABS brake does not work and traction control does not work.”Owner report · Service Brakes · Mar 2026
Show 7 more owner reports
“Low beam headlights extremely dim. Feels like driving with parking lights only. Very difficult to see. While checking different positions of the headlight switch discovered that in the parking light position ALL lights go off.”Owner report · Exterior Lighting · Mar 2026
“The contact owns a 2014 Cadillac SRX. The contact stated that while the vehicle was parked, the headlight wiring harness for the low beam headlights produced a burning odor. The contact believed that the burning odor was coming from loose terminal connections, which caused the terminals to overheat and melt. The headlights were inoperable. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.”Owner report · Exterior Lighting · Mar 2026
“The low beams make it impossible to see at night. I replaced the bulbs to high visibility LED and still nothing. It's so dim and bad I have to drive with high beams on. It's terrible that it's been like this for 4 years and still we have no recall on the headlights when they now there's a problem with the reflective material and/or condensation on the inside of the headlight.”Owner report · Exterior Lighting · Mar 2026
“Low beam lights are extremely dim pretty sure it's caused by the projector screen infront on the bulbs not allowing enough light to come thru. Can not see the road infront of you or around the side or your car when needing to make a turn, extremely dangerous”Owner report · Exterior Lighting · Feb 2026
“For years I did not drive at night because I could not see the road well enough to feel secure driving after dark. Fast forward when my daughter asked me if my headlights were on, I realized it was the dim headlights on low beam that was the issue all these years and not my eyesight at night. I have a 2014 Cadillac SRX. Never received a safety notice or recall from GM nor the dealership. This has been proven to be a major GM problem they should be required to fix.”Owner report · Exterior Lighting · Dec 2025
“While on low beam, the headlights are WAY too dim. Apparently, this is a common and well known problem. I just purchased this car, have replaced the bulbs, checked the voltage and cleaned the lens. I cannot see to drive at night on low beam.”Owner report · Exterior Lighting · Dec 2025
“ABS module is bad, no ABS braking. Brake light on and ABS light on. Module is no longer produced or available. With this said, I am not going to be able to pass inspection in my state therefore leaving my perfectly good car to sit. As is, I am afraid to drive it due to this braking issue especially in rain.”Owner report · Service Brakes · Nov 2025
When filing, owners marked a crash in 16 of these complaints and injuries in 7 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Specifications
Factory options offered for the 2014 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact SRX by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Cadillac SRX reliable?
NHTSA has 389 owner complaints and 2 recall campaigns on record for the 2014 Cadillac SRX. The most complained-about area is exterior lighting (69% of complaints).
At what mileage do 2014 Cadillac SRX problems usually appear?
Half of the complaints that mention mileage were filed at 60,000 miles or less.
Does the 2014 Cadillac SRX have open recalls?
2 recall campaigns have been issued, the latest concerning suspension:rear. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.