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2004 Cadillac Deville: problems, recalls and reliability

1 recall and 167 owner complaints on record; the weakest area is electrical system (24% of complaints); the 2005 model year looks more trouble-free.

Data updated weekly · latest recall Jun 2014

1
recalls
167
owner complaints
4
fire reports
68,686
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

One of the most complained-about Deville years (#4 of 16, age-adjusted)Weak spot: electrical system (24%)4 fire reports

Common problems

Computed from 167 owner complaints filed with NHTSA for this exact model year.

Electrical System (battery, wiring, electronics)24% · 39 complaints
Steering (steering wheel, rack, power assist)20% · 32 complaints
Visibility (windshield, wipers, defroster, mirrors)17% · 27 complaints
Air Bags (airbags and crash sensors)12% · 20 complaints
Engine (engine mechanics)9% · 14 complaints
Engine And Engine Cooling (engine, radiator, overheating)2% · 4 complaints
The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the vehicle was serviced for an Emissions tesand the contact was informed that the torque converter clutch door was stuck. The manufacturer was not made aware of the failure. The failure mileage was approximately 209.817.Owner report · Power Train · Aug 2025
The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 102,331.Owner report · Steering · Jun 2021
Tl* the contact owns a 2004 cadillac deville. The contact stated that while driving at an undisclosed speed, the sun roof glass separated from the metal frame and detached from the vehicle. The vehicle was taken to roth cadillac (5711 peach st, erie, pa 16509) and the sun roof was replaced twice with plexiglass. The contact was informed that the replacement sun roof glass could not be found. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000. The VIN was not available.Owner report · Visibility · Jun 2020
Show 7 more owner reports
Car will not start when I turn the key checked the fuses all good check the battery good. Then it started next day drove home from work and power turned off in the middle of the street power steering started to lock as I managed to pull off in to a parking lot. Started once again, made it home. Next day was able to stard vehicle drove to work, once it was time for me to head home tried starting car and nothing nothing I can open trunk with key fob can't open gas tank door from inside manually. My car is saying air bag light constantly. Also I have a consistent squeak ing/grinding on the front driver wheelOwner report · Air Bags · Apr 2020
"takata recall" my 2004 cadillac deville VIN# [xxx]. I was getting into my stationary vehicle at around 11:30pm. I was located in lynnfield, ma when the event occurred. The second I turned the engine over and hit the brake the driver side air bag deployed without any outside catalysts being a factor. I was abruptly hit by the driver side air bag right in my nose and mouth causing my neck to snap back. I was still in the driveway when my friend who was in his car parked in front of me heard the noise from the air bag and came to my aid. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *trOwner report · Air Bags · Mar 2019
I was driving the car it was doing just fine once I parked the car came back to start the car the engine would turn over but it would not start once I had tried about 12 times it decided to start and there was something blowing sounding like it just might be the air on sometime I would come to the start the car battery would be deadOwner report · Electronic Stability Control (Esc) · Mar 2019
2004 cadillac deville. Consumer writes in regards to various defects on vehicle. *ld the consumer stated the mirror adjusters did not work properly, the front console fell out and was hangning by wires, the rear window on the passenger and the driver's side fell, and the rear door panel on the driver's side was loose. The rear interior door handle was inoperable. *jsOwner report · Visibility · Aug 2018
Tl* the contact owns a 2004 cadillac deville. The contact stated that the brakes had been applied and the pedal traveled to the floorboard. An independent mechanic diagnosed that the brake lines prematurely rusted and there was a presence of brake fluid leakage. The contact's vehicle was not included in a manufacturer recall for the brake system. The dealer was not contacted. The manufacturer was notified and provided no solution. The approximate failure mileage was 65,000.Owner report · Service Brakes · Jan 2018
Tl* the contact owns a 2004 cadillac deville. While the vehicle was stationary, both the rear passenger and driver side windows malfunctioned. The contact stated that the windows failed to close when prompted due to a fractured motor. The vehicle was taken to be repaired at goodyear where the rear passenger and driver side regulators and motors were replaced. The manufacturer was made aware of the failure. The failure mileage was 72,600. Updated 06/07/17*lj *cnOwner report · Visibility · Apr 2017
Tl* the contact owns a 2004 cadillac deville. The contact stated that while stationary, the ignition key would not go into the ignition when prompted. The contact stated that the vehicle would not start due to the failure. The vehicle was taken to the dealer where the lock cylinder was replaced as well as the key. The manufacturer was made aware of the failure. The failure mileage was 130,000.Owner report · Electrical System · Feb 2017

When filing, owners marked a crash in 13 of these complaints and injuries in 14 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

ELECTRICAL SYSTEM:IGNITION14V355000 · Jun 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

How other years compare

Check your exact Deville by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2004 Cadillac Deville reliable?

NHTSA has 167 owner complaints and 1 recall campaign on record for the 2004 Cadillac Deville. The most complained-about area is electrical system (24% of complaints).

At what mileage do 2004 Cadillac Deville problems usually appear?

Half of the complaints that mention mileage were filed at 68,686 miles or less.

Does the 2004 Cadillac Deville have open recalls?

1 recall campaign has been issued, the latest concerning electrical system:ignition. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.