2002 Cadillac Deville: problems, recalls and reliability
5 recalls and 176 owner complaints on record; the weakest area is electrical system (20% of complaints).
Data updated weekly · latest recall Jun 2014
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 176 owner complaints filed with NHTSA for this exact model year.
“My car was parked in my garage when the horn sounded extremely loud and would not stop I could not stop it so I took it to shop. The dealer says that airbag shorted out and shorted out the horn. They want to replace airbag and horn at a cost of $1109 was this airbag recalled?”Owner report · Air Bags · Jan 2021
“I was going to drop off some trash bags in dumpster around the block from my house.and was parked next to it at aptments street.I put the car in park turned off engine and removed the keys popped the trunk removed trash bags closed trunk and got back in driver seat placed key in just as always real easy going and tried to turn it for hour in hot sun then walked home called tow truck were we brought it home were I live my house and cost $164.00 dollars and is in same condition as of now. *tr”Owner report · Steering · May 2020
“While driving the car will shut down and I will lose power steering and power brakes and I'm pretty sure my air bags are not working either”Owner report · Steering · Apr 2020
Show 7 more owner reports
“I have the light on dashboard of airbags the light never turns on plus bluetooth doesnt work and some time it doesnt want to turn on this happen like 3 times 1 in the gas station 2 at walmart parking and 3 at home this happen different days and months from oct ,2018, nov ,2018 , and jan of this year 2019”Owner report · Electrical System · Jan 2019
“Well I notice that some time the key works and some time it dont. The seat belt get stuck some time and I just foynd out the car had recalls”Owner report · Electrical System · Dec 2018
“Engine stalls suddenly while driving/in motion. Restarts with ignition switch restart. Appears to be ignition switch failure.”Owner report · Electrical System · Apr 2018
“Warning lights,check engine light on,stering bad.airbag light on off.check recall there are 5.the car was in motion,highway”Owner report · Air Bags · Dec 2016
“Tl* the contact owns a 2002 cadillac deville. While attempting to start the vehicle, the key was jammed in the ignition and could not be moved to start the vehicle. The failure occurred without warning. The vehicle was towed to the dealer where they refused to do the recall repair due to insufficient parts. The vehicle was towed to another dealer where the technician claimed that they repaired the vehicle per NHTSA campaign number: 14v355000 (electrical system) and replaced the wiring harness; however, the contact was not provided with any supporting documentation. The manufacturer was not notified. The failure mileage was approximately 135,000.”Owner report · Electrical System · Jul 2016
“Takata recall: driver's side rear view mirror lost it's reflection. The mirror started turning a dark brownish color then started losing its reflection from the top of the mirror to the bottom. There is no visibility at all in the mirror.”Owner report · Visibility/Wiper · Apr 2016
“I got into my car at work to go to a business. I inserted the key and started the car and the air bags in the steering wheel and the passenger side of the dash deployed breaking the dash and the windshield. The car was stationary and parked in my company's parking lot.”Owner report · Air Bags · Mar 2016
When filing, owners marked a crash in 20 of these complaints and injuries in 17 - self-reported to NHTSA, not verified accident statistics.
Recalls - 5 campaigns
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
How other years compare
Check your exact Deville by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2002 Cadillac Deville reliable?
NHTSA has 176 owner complaints and 5 recall campaigns on record for the 2002 Cadillac Deville. The most complained-about area is electrical system (20% of complaints).
At what mileage do 2002 Cadillac Deville problems usually appear?
Half of the complaints that mention mileage were filed at 60,000 miles or less.
Does the 2002 Cadillac Deville have open recalls?
5 recall campaigns have been issued, the latest concerning seat belts:front:retractor. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.