Carlexica

2018 Buick Lacrosse: problems, recalls and reliability

3 recalls and 12 owner complaints on record; most reports concern engine.

Data updated weekly · latest recall Oct 2020

3
recalls
12
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
Among the quietest Lacrosse years (#14 of 14 by complaints, age-adjusted)5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 12 owner complaints filed with NHTSA for this exact model year.

Limited data: only 12 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Engine (engine mechanics)4 complaints
Electrical System (battery, wiring, electronics)4 complaints
Vehicle Speed Control (unintended acceleration, cruise control)1 complaint
Power Train (transmission, axles, driveline)1 complaint
Service Brakes, Hydraulic (brakes)1 complaint
The 3.6 liter engine in my 2018 Buick Lacrosse Avenir only has 53,939 when we experienced a thermostat failure. The engine temperature was dead cold, and the dual electric fans were running non-stop. When I scanned the trouble code, I found PO128 which points to a faulty thermostat. Because the thermostat is buried under the intake manifold, we had the local Buick dealership replace it at a cost of over $800.00. I don't feel that a car with so few miles should be experiencing a thermostat failure. But this seems to be a common problem with the GM 3.6 liter motor according to a number of Buick forums that I read after the problem occurred.Owner report · Engine · Oct 2024
The contact owns a 2018 Buick Lacrosse. The contact stated that the key fob failed to open the doors and the vehicle was unable to be restarted. The failure had recurred on several occasions. The contact stated that the batteries in the key fob were replaced but the failure persisted. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 100,000.Owner report · Electrical System · Nov 2023
I have brought my 2018 Buick Lacrosse to two different Buick dealerships who say that even though a special instruction letter was recognized and a recall was observed, because my check light went out and the codes on the car where cleared, they will not fix either recall. On three different occasions, the car slowed down to a crawl speed, the check engine light went on and the brakes applied themselves. Also across the dash was displayed 'service transmission'. I thought it was the accelerator pedal position sensor, but it may be a transmission problem. I've had it towed on three different occasions and had the battery replaced. Neither dealership will not fix the problem, however.Owner report · Electrical System · May 2023
Show 4 more owner reports
When I tried to stop at the traffic light, the car suddenly accelerated and went forward. At that time, the car brake was engaged. On the same day; When I tried to go forward at the traffic light, the car suddenly accelerated. The dealer service center said, "We cannot find any issue with the transmission."Owner report · Vehicle Speed Control · Jan 2022
I received a notice from gm that my vehicle with the electrical connection to the accelerator pedal which could cause a a reduced power and acceleration condition. However, this is not a recall and I should not seek a repair until I have evidence that my vehicle has this problem. This sounds like a serious safety risk to me. If this condition occurs when I am merging into traffic on an interstate, it could cause a serious accident. Apparently owners are supposed to wait for such an occurrence in order to gather evidence of a need for a repair. I want gm to tell me if my vehicle has this defect in advance and, if so, repair it before the disaster occurs.Owner report · Electrical System · Sep 2019
2018 buick lacrosse. Consumer writes in regards to vehicle shutting off suddenly. *ld the consumer stated the battery was replaced, but the failure recurred. The dealer updated the software , but could not guarantee the failure would not recur. *jsOwner report · Electrical System · Jul 2019
If stopped uphill and the auto stop activates, when you release the brake the car can roll back, and the way people stop on top of you these days your car can roll back into them and you have to repair their car. Plus it actually takes more gas than my v8 2016 gmc sierra that doesn't stop when traveling from my fueling location to my home, per the cars own computer systemOwner report · Engine · Jan 2018

Recalls - 3 campaigns

POWER TRAIN:AUTOMATIC TRANSMISSION20V668000 · Oct 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP18V358000 · May 2018

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER18V576000 · Aug 2018

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

How other years compare

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Frequently asked questions

Is the 2018 Buick Lacrosse reliable?

NHTSA has 12 owner complaints and 3 recall campaigns on record for the 2018 Buick Lacrosse. The most complained-about area is engine.

Does the 2018 Buick Lacrosse have open recalls?

3 recall campaigns have been issued, the latest concerning power train:automatic transmission. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.