2017 Buick Lacrosse: problems, recalls and reliability
2 recalls and 34 owner complaints on record; the weakest area is power train (21% of complaints); the 2018 model year looks more trouble-free.
Data updated weekly · latest recall Apr 2017
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 34 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front driver's side wheel well. The contact stated that increased effort was needed to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver's side strut. The vehicle was not repaired because parts were not available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.”Owner report · Suspension · Aug 2024
“The amplifier stopped working and all the sound comes through the amp including but not limited to seatbelt, door ajar, rear seat reminder, blinkers, back up sounds, and any and all sounds that the car my make for any safety features, onstar features, radio, Bluetooth, the list goes on.”Owner report · Electrical System · Jun 2024
“This vehicle has major suspension issues containing the complete strut assembly, lower control arms, and strut yokes/forks, which can not be replaced due to the discontinuance of the vehicle and parts itself. Because of this the car cannot receive an alignment which cause the tires to be eaten up at a rapid rate. When going over a bump in the highway the steering column goes one way while the car goes another. The car slides all over the road. Extreme safety concerns for my family and I.”Owner report · Suspension · Apr 2024
Show 7 more owner reports
“Intermittent failure to start All electrical components failed to operate after total shutdown while at a stopped traffic light. After being towed to dealer it did start on its own.”Owner report · Electrical System · Feb 2024
“Vehicle loses power every gmc vehicle I have owned (3) seen to have this issue throttle pedal position sensor while driving on the interstate vehicle speed drops to reduce engine power which is very scary and dangerous”Owner report · Vehicle Speed Control · Feb 2024
“The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.”Owner report · Steering · Feb 2024
“The contact owns a 2017 Buick Lacrosse. The contact stated that after his wife had parked and turning off the vehicle, moments later the vehicle was restarted and the check engine and TCM warning lights remained illuminated. Additionally, the transmission shifter failed to shift out of park. The vehicle towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,000.”Owner report · Engine · Dec 2023
“The contact owns a 2017 Buick Lacrosse. The contact stated while driving at various speeds, the vehicle was making an abnormally loud stomping sound and the wheels were shuddering significantly. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the suspension yoke had failed and needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part had been discontinued. The failure mileage was approximately 65,000. The VIN was not available.”Owner report · Suspension · Jun 2023
“Car has 4 trips on rollback and one driving in for transmission problems 3 trips was when coming to a stop the car will will slide to stop almost making us hit dash of car each time there would be a warning about a minute before service transmission . One of the Trip for transmission service light I did drive it in. The car went in yesterday for transmission service again. My thinking of this is what would happen if I were driving 70 MPH and the car locked up what would happen to me and the people around me.”Owner report · Power Train · Jun 2022
“The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000”Owner report · Suspension · Feb 2022
Recalls - 2 campaigns
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
Remedy: GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
Remedy: GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Lacrosse by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Buick Lacrosse reliable?
NHTSA has 34 owner complaints and 2 recall campaigns on record for the 2017 Buick Lacrosse. The most complained-about area is power train (21% of complaints).
At what mileage do 2017 Buick Lacrosse problems usually appear?
Half of the complaints that mention mileage were filed at 17,426 miles or less.
Does the 2017 Buick Lacrosse have open recalls?
2 recall campaigns have been issued, the latest concerning steering:electric power assist system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.