2024 BMW IX: problems, recalls and reliability
4 recalls and 32 owner complaints on record; the weakest area is electrical system (23% of complaints); the 2022 and 2025 model years look more trouble-free.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Jul 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 32 owner complaints filed with NHTSA for this exact model year.
“The car in front of me did not put brakes on or slow down and hit a car that was slowed to a stop in front of her. I was behind her and hit by brakes and tried to avoid the collision. My brake assist did not work; my car did not alert me and did not try to help me stop. I was told when i bought the car that it did indeed have these safety features which failed me. I was not sited in the accident even though i did end up hitting the car in front of me which was now attached to two cars in front of her. She was at fault and the car she hit had video footage to prove her fault.”Owner report · Forward Collision Avoidance · Feb 2026
“While moving at a very slow speed parking the vehicle in my driveway, I was slowly turning to the left. The vehicle accelerated suddenly and quickly. This cost the front end to strike the deck and steps to the deck of my home. It also damaged the lower front end of the vehicle.”Owner report · Service Brakes · Sep 2025
“BMW has issued an update to their software. There is a setting on the car where you press auto H and if you press the break, it will stop as if it’s parked now. This software update has a bug and nkw this feature turns off even though you have it set, so you think you’re parking and you press the brake and lift your foot which should put it into park and the car keeps moving and you hit other cars or people or anything. It is extremely dangerous.”Owner report · Electrical System,Service Brakes,Engine · Jul 2025
Show 7 more owner reports
“Tire size on BMW IX 2024 model 275/40 r22 sudden lost of pressure psi to 0. I saw a one inch rubber separation just below rim on the car. The tire might have hit a curb at extremely low speed going onto parking garage. no marking of side impact that would explain the opening separation just below rim All warning system after failure functioned correctly. The tire is suspect for this vehicle as the possible problem being on a heavy EV type car.”Owner report · Tires · Nov 2024
“Using BMW's Parking Assistant Professional feature, I recorded and saved a backup parking maneuver into my garage on 5/7/2024. The idea is that this saved maneuver can later be recalled and used as the car approaches the same location as where it was recorded. This function worked well the first 10 times or so that I used it. However, this past Sunday (5/12/2024), as I pressed on the touch screen to start this parking maneuver, the car did not perform the maneuver as it had the previous 10 times. Instead, the car went straight back and hit the wall. I have reported this glitch to BMW USA and have not received any response.”Owner report · Back Over Prevention · May 2024
“I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage”Owner report · Electrical System,Unknown Or Other · Apr 2024
“The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.”Owner report · Electrical System,Equipment,Communication · Mar 2024
“After starting the car, a yellow error message stating the steering had failed came up. The car could not safely be driven on the highway because the steering was shaking the car left/right. The steering rack had failed and needed to be replaced.”Owner report · Steering · Feb 2024
“Car was in auto park at traffic light and it started to drive and hit the car in front. Brakes or front collision did not stop the car.”Owner report · Service Brakes,Back Over Prevention,Forward Collision Avoidance · Jan 2024
“I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.”Owner report · Structure,Forward Collision Avoidance · Jan 2024
When filing, owners marked a crash in 13 of these complaints and injuries in 10 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Specifications
Factory options offered for the 2024 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact IX by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 BMW IX reliable?
NHTSA has 32 owner complaints and 4 recall campaigns on record for the 2024 BMW IX. The most complained-about area is electrical system (23% of complaints).
Does the 2024 BMW IX have open recalls?
4 recall campaigns have been issued, the latest concerning vehicle speed control:cruise control. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.