2023 BMW IX: problems, recalls and reliability
12 recalls and 38 owner complaints on record; the weakest area is air bags (24% of complaints).
Data updated weekly · latest recall Jul 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 38 owner complaints filed with NHTSA for this exact model year.
“While driving my leased BMW iX on the highway during heavy rain, the windshield wipers suddenly malfunctioned. The wipers began striking each other violently and then completely stopped working. This caused an immediate loss of visibility at highway speed. My pregnant wife was in the vehicle at the time, creating a serious safety risk. This appears to be a safety-related defect involving the windshield wiper system. I am requesting that NHTSA document and review this complaint for possible defect investigation.”Owner report · Visibility/Wiper · Apr 2026
“2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.”Owner report · Structure,Unknown Or Other,Forward Collision Avoidance · Sep 2025
“Car suddenly went into neutral and a drivetrain fault error message popped up. Unable to set to drive to continue driving. Powered off car and back on and same error message.”Owner report · Power Train · Oct 2024
Show 7 more owner reports
“This vehicle had a brief warning to stop driving and quickly lost any power. The vehicle was completely disabled in the middle of a busy highway. There were definite saftey concerns to myself and others regarding collision potential. The problem is confirmed in multiple electric bmw ix models by dealers and other owners. Bmw has confirmed drive chain failure related to manufacturing dust in the motor or cooling pump failure. This safety problem continues to present in ix vehicles.”Owner report · Power Train · Oct 2024
“Not sure what happened, there is a warning saying the steering effort has changed, I have found there are many ix users received this warning and get their steering rack replaced by the dealer”Owner report · Steering · May 2024
“Our BMW iX was in B mode at a complete stop behind another parked car at the car wash. After about five minutes, the car took off at full acceleration and rear ended the car in front of us The BMW iX continued another 15 - 20 feet despite my attempts to repeatedly stepping on the breaks.”Owner report · Back Over Prevention,Forward Collision Avoidance · Apr 2024
“The car has a feature where the side view mirrors fold up when parked. Occasionally when unlocking and starting the car the driver side mirrors don’t fold out, and can’t be manually over ridden. This isn’t noticed till already driving and creates a safety hazard when switching lanes.”Owner report · Unknown Or Other · Mar 2024
“While parking in a rather standard strip mall parking lot, it was discovered the car was too close to the car on the right. The car was backed up a few feet and braked to a stop. When the gear shifter was moved to drive, the car took off and struck the car in front at 13 mph, causing about $75,000 of damage to our BMW iX M60. BMW did a precrash report with data but no written summary or opinion. It was quite clear from the phone call on the crash that BMW would argue the cause was driver error.”Owner report · Vehicle Speed Control · Jan 2024
“I was driving a 2023 BMW iX and attempting to park in front of a retail store in a strip mall parking lot. I was gently pressing the brake while trying to park in a space on the right. Then, suddenly, my car accelerated forward at high speed, crashing into the store's entrance door. This is clearly a case of sudden unintended acceleration.”Owner report · Unknown Or Other · Aug 2023
“When overtaking a car on a freeway that is on my right side, occasionally the car, without warning and with no information displayed, my car will suddenly brake for no reason about 3 to 5 mph. I use the accelerator pedal immediately to return to the original speed. This has happened maybe 8 or 10 times. The car has 14,000 miles on it. My wife will not allow me to use the adaptive cruise control when she is in the car as she gets scared when the car suddenly brakes. She is afraid their may be a car behind that might hit us. I have not reported this to BMW.”Owner report · Forward Collision Avoidance,Lane Departure · Jul 2023
When filing, owners marked a crash in 12 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.
Recalls - 12 campaigns
BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
Remedy: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Remedy: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Remedy: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
Remedy: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
Remedy: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Specifications
Factory options offered for the 2023 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact IX by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2023 BMW IX reliable?
NHTSA has 38 owner complaints and 12 recall campaigns on record for the 2023 BMW IX. The most complained-about area is air bags (24% of complaints).
Does the 2023 BMW IX have open recalls?
12 recall campaigns have been issued, the latest concerning electrical system:propulsion system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.