NHTSA recall 25V-472 (25V472000)
seats recall reported July 17, 2025 - about 121,398 vehicles affected.
- NHTSA campaign number
- 25V472000
- Also written as
- 25V-472
- Manufacturer number
- 20C
- Reported
- July 17, 2025
- Vehicles affected
- ~121,398
- Component
- seats
What is being recalled
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Why it is dangerous
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The fix (free at any franchised dealer)
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 25V-472 when calling a dealer.
Affected 2 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.