NHTSA recall 25V-463 (25V463000)
back over prevention recall reported July 11, 2025 - about 43,422 vehicles affected.
- NHTSA campaign number
- 25V463000
- Also written as
- 25V-463
- Manufacturer number
- VS2GARPIN
- Reported
- July 11, 2025
- Vehicles affected
- ~43,422
- Component
- back over prevention
What is being recalled
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Why it is dangerous
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 25V-463 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.