NHTSA recall 25V-404 (25V404000)
electrical system recall reported June 13, 2025 - about 197,432 vehicles affected.
- NHTSA campaign number
- 25V404000
- Also written as
- 25V-404
- Manufacturer number
- 25S65
- Reported
- June 13, 2025
- Vehicles affected
- ~197,432
- Component
- electrical system
What is being recalled
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Why it is dangerous
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The fix (free at any franchised dealer)
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 25V-404 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.