NHTSA recall 24V-031 (24V031000)
structure recall reported January 19, 2024 - about 1,889,110 vehicles affected.
- NHTSA campaign number
- 24V031000
- Also written as
- 24V-031
- Manufacturer number
- 24S02
- Reported
- January 19, 2024
- Vehicles affected
- ~1,889,110
- Component
- structure
What is being recalled
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Why it is dangerous
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 24V-031 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.