Carlexica

2015 Ford Explorer: problems, recalls and reliability

9 recalls and 1,797 owner complaints on record; the weakest area is structure (25% of complaints).

Data updated weekly · 17 new complaints in the last 90 days · latest recall Oct 2025

9
recalls
1,797
owner complaints
1
fire reports
61,149
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
5-star NHTSA overall safety ratingOne of the most complained-about Explorer years (#7 of 33, age-adjusted)Weak spot: structure (25%)1 fire report

Common problems

Computed from 1,797 owner complaints filed with NHTSA for this exact model year.

Structure (body, frame, doors, rust)25% · 362 complaints
Steering (steering wheel, rack, power assist)21% · 311 complaints
Engine (engine mechanics)12% · 175 complaints
Back Over Prevention (backup camera, parking sensors)8% · 109 complaints
Air Bags (airbags and crash sensors)5% · 66 complaints
Power Train (transmission, axles, driveline)4% · 61 complaints
“The contact owns a 2015 Ford Explorer. The contact stated that while driving into a parking lot at approximately 20-25 MPH, the vehicle lost power steering assist functionality. The message "Power Steering Assist Fault" was displayed after the failure. The contact was able to continue driving and pulled into a parking space, where the vehicle remained overnight. The vehicle was in the process of being towed to the dealer for diagnostic testing and repair. The failure mileage was approximately 99,000.”Owner report · Steering · Sep 2026
“ABS module failed. Contacted ford and was told the only thing I could do was purchase the same failed ABS module, even though there is a stop sale on it. The failure is anytime I put the vehicle out of park.”Owner report · Service Brakes · Sep 2026
“The contact owns a 2015 Ford Explorer. The contact stated that the rear-view camera displayed incorrectly, causing the screen to go blank or forcing the image to appear reversed, shifted, or upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.”Owner report · Back Over Prevention · Sep 2026
Show 7 more owner reports
“The contact owned a 2015 Ford Explorer. The contact stated that while driving, the front windshield trim detached from the vehicle. Additionally, the ABS warning light illuminated on the instrument panel, and the "Service Advancetrac" message was displayed. Additionally, the message "Transmission not in Park" was displayed. The manufacturer was notified of the failure. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure and an obsolete instrument panel.”Owner report · Structure · Sep 2026
“Driving down road and A pillar trim started to vibrate. Eventually while driving within 2 hour the lower part of the pillar raised up and flopped in wind. It was inspected and rejected for recall replacement in April 2025. Visual inspection by dealer service writer states the a pillar trims definitely meets the requirement for replacement but recall has expired”Owner report · Structure · Sep 2026
“While driving, the traction control failed, which caused the vehicle to no longer accelerate. Had to safely pull over and restart the vehicle, which reset the traction control warnings. But it happened again the next day. Losing power while driving is dangerous and scary.”Owner report · Unknown Or Other · Sep 2026
“Intermittent locking of steering wheel while driving for about 8 months. Now it has complete loss of power steering. [XXX] says service advance trac and complete steering loss pull over safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Steering · Sep 2026
“The contact owns a 2015 Ford Explorer. The contact stated while the vehicle was parked, the contact's brother became aware that the driver's side exterior B-pillar trim was loose. The contact was concerned that the front driver's side exterior B-pillar would detach and fall off while the vehicle was being driven. The dealer was made aware of the failure. The contact was advised to contact the manufacturer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 25V347000 (Structure); as a possible cause for the failure; however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.”Owner report · Structure · Aug 2026
“Failure of replaced toelinks to be properly torque or design flaw. The toelinks continue to slide out of alignment and kick bottomf of both tires out. Causes instability in car, issues with differential and unnecessary wear of rear tires.”Owner report · Suspension · Aug 2026
“Manufacturer Safety recall: # 24S02 2011-19 Explorer A-Pillar Trim Detachment Safety NHTSA: #24V031 [XXX] came a loose on FL interstate and reported to Riverside Ford 8-17-26 And dropped car off 8-18-26 They kept car two nights Call to pickup car but it was not fixed just ordered parts. My husband has to get [XXX] We have no transportation The car sits in our garage not drivable. Macon,GA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Structure · Aug 2026

When filing, owners marked a crash in 37 of these complaints and injuries in 98 - self-reported to NHTSA, not verified accident statistics.

Recalls - 9 campaigns

Camera (back over prevention)25V695000 · Oct 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Axle shaft (power train)20V692000 · Nov 2020

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Rear (suspension)20V675000 · Mar 2021

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Rear (suspension)19V435000 · Jun 2019

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Rear (suspension)21V537000 · Jul 2021

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

Parking brake15V464000 · Jul 2015

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

Roof and pillars (structure)24V031000 · Jan 2024

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Hub (wheels)17E048000 · Aug 2017

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Rear (suspension)16V245000 · Apr 2016

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

Specifications

Factory options offered for the 2015 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Drive type4WD/4-Wheel Drive/4x4 · FWD/Front-Wheel Drive

How other years compare

Counts are not adjusted for time on the road here - see all Explorer years ranked fairly for the age-adjusted comparison.

Check your exact Explorer by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2015 Ford Explorer reliable?

NHTSA has 1,797 owner complaints and 9 recall campaigns on record for the 2015 Ford Explorer. The most complained-about area is structure (25% of complaints).

At what mileage do 2015 Ford Explorer problems usually appear?

Half of the complaints that mention mileage were filed at 61,149 miles or less.

Does the 2015 Ford Explorer have open recalls?

9 recall campaigns have been issued, the latest concerning back over prevention. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.