NHTSA recall 23V-854 (23V854000)
structure recall reported December 15, 2023 - about 2,976 vehicles affected.
- NHTSA campaign number
- 23V854000
- Also written as
- 23V-854
- Reported
- December 15, 2023
- Vehicles affected
- ~2,976
- Component
- structure
What is being recalled
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Why it is dangerous
A detached roof panel can become a road hazard, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 23V-854 when calling a dealer.
Affected 14 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.