NHTSA recall 20V-716 (20V716000)
back over prevention recall reported November 18, 2020 - about 32,048 vehicles affected.
- NHTSA campaign number
- 20V716000
- Also written as
- 20V-716
- Manufacturer number
- 91BB / 91BC
- Reported
- November 18, 2020
- Vehicles affected
- ~32,048
- Component
- back over prevention
What is being recalled
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it is dangerous
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
The fix (free at any franchised dealer)
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-716 when calling a dealer.
Affected 5 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.