NHTSA recall 20V-675 (20V675000)
suspension recall reported March 12, 2021 - about 454,941 vehicles affected.
- NHTSA campaign number
- 20V675000
- Also written as
- 20V-675
- Manufacturer number
- 20S62
- Reported
- March 12, 2021
- Vehicles affected
- ~454,941
- Component
- suspension
What is being recalled
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Why it is dangerous
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
The fix (free at any franchised dealer)
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-675 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.