NHTSA recall 20V-369 (20V369000)
hybrid propulsion system recall reported June 24, 2020 - about 266,638 vehicles affected.
- NHTSA campaign number
- 20V369000
- Also written as
- 20V-369
- Manufacturer number
- 20TB10 / 20TA10
- Reported
- June 24, 2020
- Vehicles affected
- ~266,638
- Component
- hybrid propulsion system
What is being recalled
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Why it is dangerous
An unexpected hybrid power system shut down may increase the risk of a crash.
The fix (free at any franchised dealer)
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-369 when calling a dealer.
Affected 2 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.