NHTSA recall 20V-072 (20V072000)
suspension recall reported February 10, 2020 - about 211,207 vehicles affected.
- NHTSA campaign number
- 20V072000
- Also written as
- 20V-072
- Manufacturer number
- 20S04
- Reported
- February 10, 2020
- Vehicles affected
- ~211,207
- Component
- suspension
What is being recalled
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Why it is dangerous
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix (free at any franchised dealer)
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-072 when calling a dealer.
Affected 3 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.