NHTSA recall 19V-507 (19V507000)
visibility recall reported July 2, 2019 - about 1,079 vehicles affected.
- NHTSA campaign number
- 19V507000
- Also written as
- 19V-507
- Manufacturer number
- VS3VERGLAS
- Reported
- July 2, 2019
- Vehicles affected
- ~1,079
- Component
- visibility
What is being recalled
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Why it is dangerous
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The fix (free at any franchised dealer)
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 19V-507 when calling a dealer.
Affected 4 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.