NHTSA recall 17V-287 (17V287000)
seats recall reported April 28, 2017 - about 23 vehicles affected.
- NHTSA campaign number
- 17V287000
- Also written as
- 17V-287
- Manufacturer number
- 72G5
- Reported
- April 28, 2017
- Vehicles affected
- ~23
- Component
- seats
What is being recalled
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Why it is dangerous
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
The fix (free at any franchised dealer)
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 17V-287 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.