2016 Volkswagen CC: problems, recalls and reliability
6 recalls and 26 owner complaints on record; most reports concern fuel/propulsion system; the 2017 model year looks more trouble-free.
Data updated weekly · latest recall Jul 2019
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 26 owner complaints filed with NHTSA for this exact model year.
“Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part with a long waiting period.”Owner report · Air Bags · Oct 2022
“The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.”Owner report · Air Bags · Jun 2022
“Vehicle has factory installed splash guards, the car bottoms out when hitting the slightest bump. Nina at VW corporate has been totally useless.”Owner report · Structure · Sep 2021
Show 7 more owner reports
“Lock for door rear passenger fell into door with no force. Broke no clips. Caused $350 repair and shorted out a cord was not covered by certified car power train warranty. Blamed as negligence to owner. Again lock push button fell into door broke no clips and little to no force used. Loosened the unlock wire.”Owner report · Unknown Or Other · Apr 2021
“The clock spring has failed on my cc causing all airbags to be disabled. Volkswagen refuses to fix this as a safety issue. I'm filing this in the event that something happens I will have full recourse against them for negligence over profit.”Owner report · Electrical System · Dec 2020
“Several times now when attempting to turn out into traffic my car stutters and caused me to almost get hit. Recently while driving in traffic my car stopped receiving gas and started coasting. It literally stopped working in the middle of traffic almost causing an accident with myself and child in the car. *tr”Owner report · Fuel/Propulsion System · May 2020
“It looks like a problem with the computer system all my light and sensors came on including airbags etc.. It happens when I turn my car on to go to work.”Owner report · Air Bags · Nov 2019
“Constantly receiving message, ' adaptive front lighting system.' after research I noticed that this is a recall issue on other models of the same year and I feel that this is connected being that it's the same message received as the other models. Vehicle is stationary and I receive the message every time I start the car. Just purchased car and picked up from dealer saturday evening so I can only state when I first noticed the message myself and not when it actually first appeared.”Owner report · Exterior Lighting · Nov 2019
“Tl* the contact owns a 2016 volkswagen cc. The contact received a recall notice for NHTSA campaign number: 19v535000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called schumacher volkswagen of west palm beach (3001 okeechobee blvd, west palm beach, fl 33409, (561) 935-4490) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Oct 2019
“Takata recall vw has no part--they have no timeline for the part--the are refusing a loaner until they have the part (which makes no sense). They refuse to comment on whether the car should be driven. I should not have to choose between my family's safety and spending more money--they need to provide a loaner! *tr”Owner report · Air Bags · Feb 2019
When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 6 campaigns
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Remedy: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Specifications
Factory options offered for the 2016 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact CC by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2016 Volkswagen CC reliable?
NHTSA has 26 owner complaints and 6 recall campaigns on record for the 2016 Volkswagen CC. The most complained-about area is fuel/propulsion system.
Does the 2016 Volkswagen CC have open recalls?
6 recall campaigns have been issued, the latest concerning unknown or other. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.