NHTSA recall 12V-537 (12V537000)
steering recall reported November 14, 2012 - about 669,705 vehicles affected.
- NHTSA campaign number
- 12V537000
- Also written as
- 12V-537
- Reported
- November 14, 2012
- Vehicles affected
- ~669,705
- Component
- steering
What is being recalled
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Why it is dangerous
Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
The fix (free at any franchised dealer)
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 12V-537 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.