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2014 Volvo XC60: problems, recalls and reliability

2 recalls and 16 owner complaints on record; most reports concern engine.

Data updated weekly · latest recall Jun 2020

2
recalls
16
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★
Among the quietest XC60 years (#16 of 16 by complaints, age-adjusted)5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 16 owner complaints filed with NHTSA for this exact model year.

Limited data: only 16 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Engine (engine mechanics)4 complaints
Electrical System (battery, wiring, electronics)3 complaints
Seat Belts2 complaints
Vehicle Speed Control (unintended acceleration, cruise control)2 complaints
Fuel System, Gasoline (fuel pump, tank, lines)2 complaints
Fuel/Propulsion System (fuel pump, tank, lines)1 complaint
The backup camera image flickers or does not appear at all (blue screen). This is a known design defect that Volvo will repair by installing what they call an equalizer in the camera harness. It is not a replacement of an existing part, it is a part they add. The cost is several hundred dollars for something that should be a recall. A search on the internet will return results showing many others having this exact same problem. This has been occuring and getting worse for the past 8 years.Owner report · Back Over Prevention · Apr 2026
Tl* the contact owns a 2014 volvo xc60. The contact received notification of NHTSA campaign number: 20v378000 (seat belts) however, the part to do the recall repair was unavailable. Bill pearce volvo cars (11555 s virginia st, reno, nv 89511, (775) 337-9653) was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Owner report · Seat Belts · Aug 2020
In june 2018, I received a low oil light alert. Auto was 2.quarts low in oil. Dealership stated that it was a software /dipstick issue. Auto was repaired. June 2019, low oil light alert again. Auto was 2.5 quarts low in oil. Dealership found cylinder leak, inspected spark plugs, and inspected valve cover gasket. Leak was caused by poor seal on valve cover. Dealership replaced valve cover gasket and spark plugs.Owner report · Engine · Jun 2019
Show 6 more owner reports
Electronic instrument cluster failure rendered vehicle speed and other characteristics inoperable. There is no backup analog cluster in this vehicle, so there was no way to determine vehicle speed.Owner report · Electrical System · Jan 2019
Tl* the contact owns a 2014 volvo xc60. The contact stated that while turning the vehicle, the engine stalled. The vehicle was able to restart. In addition, the contact mentioned the vehicle was jerking while the gear was shifting. The vehicle was towed to a dealer where it was diagnosed that the vehicle needed a software upgrade. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 13,219.Owner report · Engine · Sep 2015
My wife was operating a very brand new 2014 xc - owned for 6 weeks - when driving it on a highway it began to frighteningly slow down and sputter. She was able to get it off the highway, and it turned out the car had run out of gas. However: the computer fuel gauge still showed almost half a tank remaining. This was obviously a scary incident. The car was then taken to the dealer for repair, replacing the gauge did not work, and then they had to replace the gas tank in its entirety to repair the issue. *trOwner report · Fuel/Propulsion System · Aug 2014
June 25 new car, mileage 6844. Engine oil light on. Down 1.5 qt. Oil dealer looks for leaks finds none performs oil change. Schedules vehicle in for diagnostics. Car serviced july 7 until july 14 mileage 7313 two pages of parts replaced. September 3 car returned to dealer engine oil light on again mileage between two page repair and 3 rd repair less than 2000 miles. Vehicle in at 9384 . Suggested repair by volvo new engine. *trOwner report · Engine · Jun 2014
While driving my 2014 volvo xc60. I could feel the car stopping. Luckily I was on a local road and was able to pull into a parking lot without incident. The volvo had run out of gas, but the fuel gauge was showing that my tank was more than half way full. This is the second time that I have had this problem with the car, and this is my second report. The confirmation number from my previous complaint was 10569092. *trOwner report · Fuel System, Gasoline · May 2014
While driving my 2014 volvo xc60, I stopped at a red light and started to feel a vibration in the car. When the light turned green, I pressed on the accelerator and a warning came up that I needed to either slow down or down shift. I began to move to the right lane and then my car stopped. After receiving a tow to the dealer, I was told that it was a software problem that caused my car to not display an accurate amount of fuel and I was out of gas. They upgraded my software and it fixed the problem, but it was not a mandatory upgrade and was not made aware of it until the problem. *trOwner report · Fuel System, Gasoline · Mar 2014

When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

SEAT BELTS:FRONT20V378000 · Jun 2020

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

ELECTRICAL SYSTEM13V377000 · Aug 2013

Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on. Also, the turn signals, high beams, and headlight switch might not work.

Remedy: Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1-800-458-1552.

Specifications

Factory options offered for the 2014 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Drive type4WD/4-Wheel Drive/4x4 · AWD/All-Wheel Drive · FWD/Front-Wheel Drive
Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]

How other years compare

Check your exact XC60 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2014 Volvo XC60 reliable?

NHTSA has 16 owner complaints and 2 recall campaigns on record for the 2014 Volvo XC60. The most complained-about area is engine.

Does the 2014 Volvo XC60 have open recalls?

2 recall campaigns have been issued, the latest concerning seat belts:front. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.