Carlexica

2020 Volvo XC40: problems, recalls and reliability

1 recall and 11 owner complaints on record; most reports concern service brakes.

Data updated weekly · latest recall Mar 2020

1
recalls
11
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Among the quietest XC40 years (#7 of 7 by complaints, age-adjusted)No fire reports

Common problems

Computed from 11 owner complaints filed with NHTSA for this exact model year.

Limited data: only 11 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Service Brakes (brakes)3 complaints
Electrical System (battery, wiring, electronics)3 complaints
Lane Departure (lane keeping assist)1 complaint
Forward Collision Avoidance (automatic emergency braking, sensors)1 complaint
Back Over Prevention (backup camera, parking sensors)1 complaint
Air Bags (airbags and crash sensors)1 complaint
During night rainstorm, front and rear wipers, turn signals and high beams all failed. This was the result of a design defect that allows water from panoramic moonroof to drain into the floor where it compromises electrical connections and modules. In addition to potentially catastrophic safety component (wipers, high beams and turn signals) failures, the water damage compromised the seat belts, as well, which also required repairs. Insurance adjuster confided that this is a frequent, common problem. Repairs took 10 days and cost $8700! Both the insurance adjuster and the dealer stated that there is no maintenance procedure an owner can do to avoid this problem.Owner report · Electrical System · Mar 2024
The electrical system on my car apparently failed, which rendered the car unable to start and drive. Park Place Volvo claims that there is water, that penetrated the seals, from underneath the car. Although there were no visible signs of water, Volvo claims that the rain caused this issue. Volvo has refused to honor a warranty for the alleged defective seals, and sent my car to its collision center.Owner report · Electrical System · Aug 2022
Air Bags did not deploy when car hit another vehicle that failed to stop and DUI. Volvo was traveling at 35MPH and vehicle hit was traveling 35+. Vehicle is available for inspection at this time. Driver experiencing bodily injuries (neck, shoulders, back, ribs, and legs, etc. as well as affects of a concussion. I am not sure who to contact to inspect the vehicle. Please call me at 951-973-3035 or email me with who can help me with this. No warning prior to failure.Owner report · Air Bags · Aug 2022
Show 2 more owner reports
Vehicle suddenly puts on the brakes, for no reason. Has happened 3 times, 2 in parking lots and 1 while driving down the road, suddenly swerved for no reason. Could cause injuries to driver and passenger.Owner report · Forward Collision Avoidance · Apr 2022
My XC40 has 24, 500 miles on it, and it has already had three sets of brake rotors replaced. The dealership reported "warped rotors" on my front brake rotors in the summer of 2021 at 15,000 miles and replaced them. Now at 24,500 miles, both the front and rear rotors were again "warped" and replaced by the dealership noting that the "rotors had pad transfer marks".Owner report · Service Brakes · Feb 2022

When filing, owners marked a crash in 1 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING20V144000 · Mar 2020

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Specifications

Factory options offered for the 2020 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Drive typeFWD/Front-Wheel Drive
Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]

How other years compare

Check your exact XC40 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2020 Volvo XC40 reliable?

NHTSA has 11 owner complaints and 1 recall campaign on record for the 2020 Volvo XC40. The most complained-about area is service brakes.

Does the 2020 Volvo XC40 have open recalls?

1 recall campaign has been issued, the latest concerning forward collision avoidance: automatic emergency braking. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.