2020 Volvo S60: problems, recalls and reliability
4 recalls and 10 owner complaints on record; most reports concern service brakes.
Data updated weekly · latest recall Mar 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 10 owner complaints filed with NHTSA for this exact model year.
“The car has "detected" a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It's very dangerous and I have a strong theory it's the model in general and not an isolated situation with my car.”Owner report · Forward Collision Avoidance · Jan 2025
“The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.”Owner report · Vehicle Speed Control · Dec 2021
“I turned the car on and got an error message that said the turn indicator system failed. After trying to clear the message from the dash using the button on the steering wheel, I discovered that nothing on the steering wheel was working, including the windshield wipers or any buttons on the steering wheel. I called the manufacturer and they told me not to drive it and they towed it to the dealer. The dealer said they had see this before as either a software issue or electrical issue and would need to replace the stalks and buttons.”Owner report · Electrical System · Jun 2021
Show 3 more owner reports
“2020 volvo s60 t-6 r went in for service at volvo dealer, 5/12/21, mileage 24,018. Technician noted rear brakes less than 2mm & rotors grooved, needs to be replaced. I was told this is not under warranty, it's normal wear. This vehicle had service at the same dealer on 12/8/20, mileage 16,952 the service report stated, "brakes in the green 7mm or more". The vehicle is driven highway miles mainly, regardless of that fact, brake pads don't not wear down 5mm in 7,000 miles on a new car unless there's an underlying problem, there has already been a recall on the rear automatic park brake, seems likely that there's additional problems with the rear brakes. The replacement cost me $888.00”Owner report · Service Brakes · May 2021
“Ongoing Problem as mentioned in Volvo's Technical Journal "Speed Dependent Vibrations at Highway Speeds" Ref No: TJ 20803.20.0 . At any speed of 75 mph and above the front continuously vibrates. The tires have been replaced two times in less than 2 weeks and road forced balanced by the dealership twice. The vibration does not go away. The dealership does not want to address the issue. The car is NEW.”Owner report · Steering · Apr 2021
“'the brake fluid is low stop safely' message came on at less than 87 miles on the odometer while the engine was running on my driveway. A volvo dealer stated the following: fluid was low no external leak found topped off brake fluid to full mark 'the brake fluid is low stop safely' message came on again at less than 191 miles on the odometer while I was driving on a local road at about 35 miles an hour speed.”Owner report · Service Brakes · Jan 2020
When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Specifications
Factory options offered for the 2020 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact S60 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Volvo S60 reliable?
NHTSA has 10 owner complaints and 4 recall campaigns on record for the 2020 Volvo S60. The most complained-about area is service brakes.
Does the 2020 Volvo S60 have open recalls?
4 recall campaigns have been issued, the latest concerning air bags:frontal. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.