Carlexica

2002 Volkswagen Golf: problems, recalls and reliability

7 recalls and 73 owner complaints on record; the weakest area is air bags (31% of complaints); the 2003 and 2004 model years look more trouble-free.

Data updated weekly · latest recall Mar 2014

7
recalls
73
owner complaints
0
fire reports
59,940
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reportsWeak spot: air bags (31%)

Common problems

Computed from 73 owner complaints filed with NHTSA for this exact model year.

Air Bags (airbags and crash sensors)31% · 22 complaints
Exterior Lighting (headlights, taillights)13% · 9 complaints
Engine And Engine Cooling (engine, radiator, overheating)13% · 9 complaints
Electrical System (battery, wiring, electronics)10% · 7 complaints
Visibility (windshield, wipers, defroster, mirrors)6% · 4 complaints
Power Train (transmission, axles, driveline)6% · 4 complaints
Certain conditions cause the electrics door locks to not function. When this happens, it is not possible to exit the car from the inside as the door handles are not operative creating a trapped situation potentially leading to injury or death if the case of a fire.Owner report · Structure · May 2025
While driving at about 45 miles per hour, the side curtain and seat bolster airbags deployed on their own. There was no impact to the vehicle that preceded this incident. The airbags simply deployed by themselves. This seems to be a recurring problem with this generation of volkswagens: http://www.carcomplaints.com/volkswagen/golf/2002/seat_belts_air_bags/air_bags-side_window.shtmlOwner report · Air Bags · Mar 2017
Tl* the contact owns a 2002 volkswagen golf with a tdi engine. The contact stated that the vehicle suddenly accelerated. The contact had to pop the clutch and kill the ignition, but the engine continue to operate until the vehicle ran out of fuel. The contacts mechanic inspected the vehicle and stated that the turbo charger seals were not leaking. The vehicle was not repaired. The failure and current mileages were 53,000. *trOwner report · Engine · Jul 2013
Show 7 more owner reports
Tl* the contact owns 2002 volkswagen golf. The contact stated that the vehicle would not start in rainy weather. The vehicle was taken to the dealer who advised that the ignition coil would need to be replaced. The contact located a voluntary manufacturers recall for the failure but was advised by the manufacturer that the vehicle was not included in the voluntary recall. The failure mileage and current mileages were 150,000.Owner report · Electrical System · Mar 2011
On saturday aug 7th I was driving my 2002 vw golf on the highway when the passenger side airbag deployed. The road was smooth with no bumps or potholes, nothing hit the car, it was totally spontaneous. Luckily there were no passengers in the car. I have contacted my local vw service shop and will take the car in so they can identify the cause of the deployment. *trOwner report · Air Bags · Aug 2010
Passenger side curtain airbag deployed while traveling down the highway. No collision, consequences ringing in ears. Volkswagen made repair at no cost to me $3212.00. *trOwner report · Air Bags · Jun 2009
Tl*the contact owns a 2002 volkswagen golf. While driving 70 mph on the freeway, the passenger side air bag spontaneously deployed. There were no injuries, but the contact was concerned about the sudden explosion. He stated that the deployment occurred while he was using his cellular phone. The vehicle has not been taken to the dealer and the manufacturer was not notified. The VIN was unavailable. The current and failure mileages were approximately 70,000.Owner report · Air Bags · Jan 2009
There was a brake switch short that caused the car to be stuck in park. So it had to be dragged out and was sent to volkswagen service. *trOwner report · Exterior Lighting · Dec 2008
I have a 2002 golf tdi with manual windows. The window regulator clips broke and the window dropped into the door. This is a known issue with vw's that a service bulletin, (0603), is out on, but only for power windows. The part that os defective is common to both types but since my windows are manual I have to pay $191.00 for the part. If vw is replacing one type free of charge they should be replacing both. The part is defective - manual or power windows... *trOwner report · Visibility · Oct 2007
Air bag light came on. When taken in for fix it was found to be a faulty switch in the driver side seat belt buckle. It was just recently replaced and so far no further problems. *trOwner report · Seat Belts · Oct 2007

When filing, owners marked a crash in 2 of these complaints and injuries in 10 - self-reported to NHTSA, not verified accident statistics.

Recalls - 7 campaigns

EXTERIOR LIGHTING:HEADLIGHTS09E025000 · May 2009

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

ENGINE AND ENGINE COOLING:ENGINE14E007000 · Mar 2014

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER07E023000 · Mar 2007

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP02V031000 · Jan 2002

ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).

Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH07V063000 · Feb 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH04V584000 · Dec 2004

ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

EXTERIOR LIGHTING09E012000 · Apr 2009

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

How other years compare

Check your exact Golf by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2002 Volkswagen Golf reliable?

NHTSA has 73 owner complaints and 7 recall campaigns on record for the 2002 Volkswagen Golf. The most complained-about area is air bags (31% of complaints).

At what mileage do 2002 Volkswagen Golf problems usually appear?

Half of the complaints that mention mileage were filed at 59,940 miles or less.

Does the 2002 Volkswagen Golf have open recalls?

7 recall campaigns have been issued, the latest concerning exterior lighting:headlights. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.