2015 Volkswagen E-Golf: problems, recalls and reliability
3 recalls and 28 owner complaints on record; most reports concern electrical system.
Data updated weekly · latest recall May 2018
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 28 owner complaints filed with NHTSA for this exact model year.
“I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Error: Electrical System. Stop!" This message occured at the time of the failure. There were no symptoms or warnings prior to the failure. This message can not be found in the owners manual. Turning the car off and on does not change the situation. The vehicle has not been inspected by a dealer and is awaiting a tow to a dealer”Owner report · Fuel/Propulsion System · Dec 2023
“The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reaching into the cubby beyond the shifter. This issue was corrected by VW Canada in a recall but not by VW US. It is a known issue and is prevalent across the golf lineup.”Owner report · Unknown Or Other · Aug 2021
“Car was in motion on a city street and suddenly lost power. Pulled off road, waited and restarted vehicle with normal function. Evaluated at vw dealer and told the dc-dc convertor is not working properly and shutting down the motor. This part was part of a prior safety recall by nhsta, and the car was evaluated and said to be fixed. Contacted vw of america (case # 04750977) and told there was nothing they could do as the car was out of warranty.”Owner report · Power Train · Apr 2021
Show 7 more owner reports
“Ev charger will not disengage from port even when car is unlocked with remote. Red light indicating charging failure remains and charger must be removed using emergency disengage pin which is difficult to access and car is immobilized while charger remains stuck. Electrical error message requesting service comes up on dashboard two days but disappears upon restart of vehicle.”Owner report · Electrical System · Aug 2019
“Charge port lock would not release charging cable after charging is done. Results in stuck charging cables at public charging stations.”Owner report · Fuel/Propulsion System · Apr 2019
“Car will not detach/release from charger in intermittent but regularly occcurring frequency. Happen about once weekly. Leaves driver stranded. Have now started using rubber mallet to tap charger free. Vehicle is always stationary.”Owner report · Unknown Or Other · Jul 2018
“My vehicle is parked plugged into a 240 v charging station in my garage/driveway. I cannot disconnect the charger because the red light on my car is on solid red and the lock will not disengage. According to the manual, when the light comes on red solid to seek expert advice. However, no one at the volkswagen dealership knows how to fix it. Now my vehicle stuck in the driveway and can't even be towed because it is attached to my house.”Owner report · Electrical System · Sep 2017
“Today, while driving on local road, car started to shake and message appeared "battery malfunction" and car just died while running 40 mph. After I turned it off and on after few mins everything was fine for another couple of hundreds feet and then it repeated again. This time while I was on the traffic light.”Owner report · Electrical System · Aug 2017
“The 2015 and 2016 egolf's have a charging fault which prevents the charge plug from being removed from the car. This permanently attaches the car to the charger it is connected to, be it at home, in a mall, at the grocery, etc. The issue is described in detail here: http://www.myvwegolf.com/forum/viewtopic.php?f=12&t=839”Owner report · Unknown Or Other · Jun 2017
“Charger that came with the car was stuck and could not be removed from charging port. Normal procedure is to unlock the car, which unlocks the charger pin and allows it to be removed. I repeated the process multiple times, unplugged the charger from the wall outlet, turned car off and on, etc. Eventually I left the car alone for 20 minutes, went back and clicked the lock/unlock fob multiple times, and the charger released from the car. Looking online, I see this has been an ongoing problem and the locking system is faulty. Vw needs to update the software or remove the locking feature altogether.”Owner report · Fuel/Propulsion System · Mar 2017
Recalls - 3 campaigns
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
How other years compare
Check your exact E-Golf by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2015 Volkswagen E-Golf reliable?
NHTSA has 28 owner complaints and 3 recall campaigns on record for the 2015 Volkswagen E-Golf. The most complained-about area is electrical system.
Does the 2015 Volkswagen E-Golf have open recalls?
3 recall campaigns have been issued, the latest concerning air bags:frontal:sensor/control module-inactive. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.